Compliance Officer, Compliance Division W5123 (Repost)

Title: Compliance Officer, Compliance Division W5123 (Repost)

State Role Title: Prog Admin Specialist III

Hiring Range: minimum 100,000, commensurate with experience

Pay Band: 6

Agency: Department of Social Services

Location: DSS HOME OFFICE

Agency Website: https:// dss.virginia.gov

Recruitment Type: General Public - G

Job Duties

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them.

In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short- and Long-Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.

About the Position:

Reporting to the Director of Compliance, the Compliance Officer leads and coordinates the agency’s enterprise functions related to the Virginia Freedom of Information Act (FOIA), civil rights compliance, and Americans with Disabilities Act (ADA) accessibility. In support of VDSS’ mission, priorities, and programs, the Compliance Officer ensures that public transparency, nondiscrimination, and accessibility obligations are met consistently and lawfully across the agency. The Compliance Officer advances the vision and long-term direction of the agency’s compliance posture through responsive service delivery, sound policy interpretation, and effective collaboration with internal and external partners.

The Compliance Officer is responsible for managing and executing a broad portfolio of compliance activities, with primary focus on FOIA request coordination, tracking, review, and fulfillment; investigation and resolution of civil rights-related complaints and inquiries; and oversight of ADA accessibility requests and complaints for citizens receiving services through VDSS or local social service partners. The Compliance Officer ensures timely, accurate, and compliant handling of all matters by developing clear procedures, coordinating with program divisions and legal counsel, and providing training, guidance, and tools that strengthen compliance capacity across the agency.

The Compliance Officer builds and maintains effective working relationships with program leadership, local departments of social services, federal and state oversight entities, and community stakeholders to support consistent application of statutory requirements, coordinated communication, and effective resolution of issues. The Compliance Officer monitors trends, findings, and data across FOIA, civil rights, and ADA activities to identify risks, recurring concerns, and opportunities for process improvement, and partners with agency leaders to implement corrective actions and strengthen internal controls. The Compliance Officer establishes transparent processes, service standards, and documentation practices that ensure readiness for external review, foster public trust, and promote equitable access to agency programs, services, and information.

Position posted on 8/19/2026 and is open until filled. There is a five consecutive workdays minimum posting requirement.

Minimum Qualifications

Must have demonstrated:

Knowledge
• Knowledge of the Virginia Freedom of Information Act, including statutory timelines, exemptions, redaction requirements, and public records standards.