Corporate Traveler - Junior Commission Specialist - Philadelphia, USA

Junior Commission Specialist

 

A world where tech and people work collectively to make corporate travel simpler, faster and easier.

 

Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travelers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been helping go-getter businesses grow through travel.

 

Corporate Traveler has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented. 

 

To learn more about Corporate Traveler please click HERE

 

About The Opportunity

 

Key Responsibilities

• Proactively monitor outstanding hotel group commissions and follow up with hotel partners via email and phone to ensure timely payment
• Validate receipt of commission payments in partnership with finance, ensuring accuracy and alignment with financial records
• Provide insights on delinquent accounts and collaborate with internal teams to escalate and resolve issues
• Audit and validate group contracts to confirm commission eligibility and enable accurate invoice generation
• Generate accurate group commission invoices in compliance with country‑specific taxation requirements
• Prepare and issue supporting documentation to hotel partners to facilitate timely commission processing
• Collaborate with hotel partners and external commission collection agencies to improve recovery processes and payment timelines
• Maintain accurate internal data and third‑party payment provider setups
• Support brands in resolving missing or misallocated group commissions
• Identify functional and non‑functional process improvement opportunities to enhance efficiency and recovery outcomes
• Build positive relationships with Travel Managers by providing constructive feedback on group contract setup for improved commission recovery
• Produce routine and ad‑hoc reporting on commission recovery performance, data quality, and partner issues
• Other duties and tasks as assigned
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

 

Experience & Qualifications

• Experience in commission invoicing and reporting, including compliance with country‑specific taxation
• Strong analytical and problem‑solving skills with experience auditing missing or delinquent commissions
• Proven ability to manage multiple priorities while meeting deadlines with high accuracy
• Effective written and verbal communication skills for internal and external stakeholder management
• Intermediate proficiency in Microsoft Office (Excel, Word, Outlook) and online tools such as Smartsheet
• Foundational financial acumen related to invoicing, payment validation, and reconciliation
• Experience in the travel industry with knowledge of agency–supplier relationships (preferred)
• Degree educated (desirable but not essential)

 

Work Perks!