Product Specialist II

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

job Description:

Global Markets Credit (GMC) organization is responsible for credit underwriting, ongoing monitoring and portfolio management of Global Markets (GM) financing and traded products transactions. GMC is a global organization, which partners directly with Global Markets FLU teams in relation to client selection, structuring and underwriting activities to drive revenue growth while maintaining appropriate risk disciplines. GMC also coordinates engagement with key control partners including Global Risk, Credit Review and Audit to accordance with our Risk Framework.

This role is responsible for leading a team that supports Asset Manager Credit Officers on a daily basis in the underwriting, monitoring and management of their portfolios.  The end-to-end process involves client onboarding, credit underwriting, ongoing monitoring and portfolio management of traded products transactions. The lead acts as a primary liaison with the credit teams, operations, and other business partners.  Handles more complex opportunities and takes a greater leadership role in supporting the clients' needs. Provides coaching to associates when dealing with day-to-day support activities. Employees that achieve success in this role often demonstrate the following attributes: attention to detail, self-motivation, and learning agility.

Responsibilities:

• Lead, coach, and develop Credit Support Associates, providing day-to-day direction on priorities, workflow, and deadlines

• Review outputs to ensure accuracy, completeness, and alignment with policy

• Act as escalation point for complex issues and support team decision-making

• Oversee underwriting support, monitoring, and portfolio management activities for traded products transactions

• Guide preparation of monitoring materials, including covenant tracking and deliverable management

• Ensure financial statements, NAVs, and other requirements are sourced and tracked in accordance with credit documentation

• Oversee onboarding activities and review client and transaction documentation

• Extract and track key terms, covenants, and reporting requirements

• Partner with Operations to ensure accurate trade booking and lifecycle management

• Manage pre- and post-closing activities

• Identify and resolve data quality issues across credit and risk systems

• Oversee monitoring ticklers and portfolio tracking requirements

• Drive process improvements and enhance workflow efficiency, including leveraging tools such as Microsoft 365 Copilot

• Ensure adherence to credit policies, procedures, and risk standards

Required Qualifications:

• 3+ years of experience in institutional banking or Global Markets, with knowledge of traded products

• Experience leading or mentoring team members

• Familiarity with industry documentation (e.g., ISDA, MSFTA, Repo Agreements, MRA, Credit Agreements)

• Strong technical proficiency in Microsoft Word, Excel, and PowerPoint; experience with credit/risk systems preferred

• Ability to interpret data across multiple systems and support underwriting and monitoring activities