Senior Internal Consultant

Job Description Summary

MUSC Health Consulting and Service Delivery is an innovative, multifaceted team whose mission is achieving organizational excellence through enterprise transformation, system alignment, performance accountability, and leading project management approaches. With an enterprise-wide impact, Internal Consulting partners with leaders, teams, and individuals throughout MUSC and MUSC Health in planning and executing strategic and operational initiatives, providing decision support, and monitoring performance. Our team combines deep organizational knowledge with thoughtful, creative approaches to solve complex problems and support

meaningful, lasting improvement.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC005205 SYS - Consulting & Service Delivery

Pay Rate Type

Salary

Pay Grade

Health-32

Scheduled Weekly Hours

40

Work Shift

Job Description

MUSC Health Consulting and Service Delivery is an innovative, multifaceted team whose mission is achieving organizational excellence through enterprise transformation, system alignment, performance accountability, and leading project management approaches. With an enterprise-wide impact, Internal Consulting partners with leaders, teams, and individuals throughout MUSC and MUSC Health in planning and executing strategic and operational initiatives, providing decision support, and monitoring performance. Our team combines deep organizational knowledge with thoughtful, creative approaches to solve complex problems and support

meaningful, lasting improvement.

The Senior Internal Consultant of Consulting and Service Delivery is a valued member of the Office of the CEO, reporting to the Senior Manager of Consulting and Service Delivery. Under general supervision, the Senior Internal Consultant provides client-facing, consultative, and advisory services to MUSC Health Executive Leadership, Integrated Clinical Centers of Excellence (ICCE), business units, functional areas, and teams, and serves as a collaborative liaison to functions across the health system.

This position partners with leaders across the enterprise and its divisions to identify opportunities, develop operational plans, and support accountability for performance metrics across all strategic pillars — Quality, Safety, Finance, Growth, People, and Innovation. The Senior Internal Consultant works alongside assigned operational leaders and business units to develop thoughtful, practical solutions that address specific business objectives and advance the health system's strategic intent.

The Senior Internal Consultant provides support for navigating governance structures, leadership

accountability frameworks, internal consulting engagements, service delivery, and performance

transformation. This role requires a strong operational planning and accountability management across the

service line structure at MUSC Health.

The Senior Internal Consultant plays an important role in supporting the alignment and activation of the ICCE Accountability Operational Planning Program, helping to connect division-level execution to enterprise-level initiatives that reflect MUSC Health's strategic priorities. This role embraces a forward-looking mindset, drawing on data-driven methodologies and emerging technologies — including intelligent automation and artificial intelligence (AI) — to continuously improve clinical and operational performance across the health system.

As a vital member of the Office of the CEO, the Senior Internal Consultant of Consulting and Execution supports the alignment of strategic planning to operational execution., and the connection to enterprise level initiatives that support our strategic intent.

Requirements (Education, Work Experience, Licensure, Registry &/or Certifications)

Education:

Master's degree required. Master of Health Administration (MHA) or Master of Business

Administration (MBA) preferred. Other relevant graduate disciplines (MPH, MS, or equivalent) will be

considered.

Experience:

Minimum of 3 years of progressive experience in healthcare administration, management

consulting, program management, or operational performance improvement. Experience within an academic

medical center or large, integrated health system is strongly preferred.

Required Certifications / Skills (or completion within 1 yea