Senior Corporate Quality Manager - White Plains, NY

About Us

HEINEKEN USA Inc., the nation's leading high-end beer importer, is a subsidiary of HEINEKEN International N.V., the world's most international brewer. Key brands imported into the U.S. are Heineken® – the world's most international beer brand, Heineken® 0.0 – an alcohol-free beer innovation, Heineken® Silver – a new lower-carb, lower-cal beer, the Dos Equis Franchise, and the Tecate Franchise. HEINEKEN USA also imports Amstel Light, Red Stripe, Strongbow Hard Apple Ciders, Bohemia , and more. For news and updates, follow us on Twitter @HeinekenUSACorp, or visit HEINEKENUSA.com

 

Who We Are

At HEINEKEN USA, we’re a team with a passion to bring our iconic brands to the next level. The work is challenging, we learn from our experiences (even our mistakes), and we love what we do. You’ll be empowered to think differently, try new things, and GO PLACES.

 

 

About the Role:

 

We are seeking a Senior Manager of Quality & Sourcing to drive excellence in quality management, compliance, and innovation. This role will be instrumental in strengthening our quality culture, ensuring adherence to quality management systems (QMS) and food safety management (FSM), and leading initiatives to enhance our quality agenda. The ideal candidate will have experience in brewing (preferred but not mandatory) and a strong understanding of quality regulations within USA. As the guardrail of quality, they will ensure compliance with internal and external standards while fostering a culture of continuous improvement.

 

 

Key Responsibilities:

 

Quality Leadership & Culture

• Champion and implement initiatives to enhance quality culture and ensure compliance with Heineken quality standards.
• Act as the Site Quality Leader and Management Representative.
• Provide guidance, arbitration, and decision-making in interpreting quality and regulatory requirements to support business objectives.
• Assess skills and talent while developing team capability to meet business, customer, and regulatory needs.
• Support and advise Quality Managers on critical quality matters, including but not limited to quality agreement negotiation and implementation.

 

 

Supplier & Contract Manufacturer Oversight

• Evaluate the effectiveness of the Contract Manufacturer’s (CMO) Quality Unit and systems while influencing External Suppliers to build robust, self-sufficient quality organizations.
• Ensure that investigations related to assigned Contract Manufacturers are properly conducted, have proper documentation, and have timely closure.
• Perform product risk assessments and develop control plans to prevent or resolve quality issues.
• Continuously refine test methods and protocols in collaboration with third-party agencies.
• Monitor third-party test agencies’ performance and provide complete visibility to internal stakeholders.

Innovation & Continuous Improvement

• Collaborate with R&D and operations teams to support new liquid development and production, ensuring alignment with