Retail Inv Mgmt Specialist

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

Provides the resource for the effective collaboration process between Komatsu America Corp (KAC) parts operations and global distributors regarding inventory strategies, stocking policies and supply chain alignment. Utilizes distributor retail data and field intelligence to make informed parts stocking decisions that provide distributors improved return on parts investment, better customer support and higher Komatsu brand loyalty. Results are driven via distributor Authorized Stocking List (ASL) that determines which parts will be stocked by distributor versus regional or central KAC locations. Works extensively with internal Komatsu customers to ensure distributor stocking strategy aligns with KAC and global Komatsu parts objectives.

Key Job Responsibilities

1. Analyze distributor sales and inventory data to establish Authorized Stock List (ASL) for each distributor location utilizing transmitted distributor data, KAC inventory planning system and customized ASL web applications.

2. Make strategic part number level stocking decisions that optimize distributor inventories & KAC parts supply chain.

3. Track and distribute key performance metrics for distributors participating in ASL policy. Consult with distributor parts personnel to identify areas of concern, perform analysis and develop strategic plans to increase performance levels of distributor KPIs. Communicate these KPIs and strategic plans to executive level management at distributors and Komatsu (in person, phone, online, etc.).

4. Communicate and train distributor parts personnel on ASL processes and KPIs.

5. Collaborate with distributor IT and business system providers to ensure ASL system integration, promote system enhancements and identify data irregularities.

6.  Support Returns Specialist and Records related to all types of distributor returns.

7.  Perform other duties as assigned by supervisor.

Qualifications/Requirements

1. Bachelor of Science degree in Materials Management, Business Administration, IT or Supply Chain. Master’s Degree preferred.

2. Working knowledge of Materials Management processes, including forecasting, planning and distribution

3. Customer support driven. Strong research and analytical skills.  Sense of urgency. High level of accountability. Results oriented with a bias for action.

4. Professional PC skills and systems knowledge including Microsoft Office.  Prior experience with querying tools such as SQL or Access.  Komatsu Parts Portal, PMATES, or Servigistics systems knowledge preferred.

5. Bi-lingual (English/Spanish) skills a plus

6. Professional written and oral communication skills
 

Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.