Business Analyst - eHealth

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

The Role:

• Deliver business analysis, including systems analysis, change management and business process redesign, by collaboratively planning, delivering and implementing project and activity outputs in line with the Department of Health Strategic Plan and relevant project plans.
• Understand front-line business issues and challenges; identify and specify effective solutions (people, process and technology) underpinned by technology that will deliver measurable benefits; and contribute to the effective transition and management of initiatives, changes and/or solutions into ‘live’ operations.
• Responsible for providing high level advice and expertise in relation to business analysis and business process reengineering working through vendors, the impacted departments, Information Communication Technology Services (ICTS) and other potential service providers 

Duties: 

1. Analyse the business objectives of the stakeholder and develop solutions to their business issues.
2. Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
3. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
4. Analyse existing processes and systems for issues and opportunities for improvements and design and document the current and improved future state (for example, modelling new processes or specifying new functions), in accordance with business strategy, risk and compliance requirements. Conduct process mapping to determine a clear understanding of current versus future state.
5. Provide specialist advice regarding business process improvement issues to stakeholders within the Agency.
6. Develop project documentation as required

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

The Team:

The Project Management Office delivers strategic ICT projects for the Department and plays a vital role in supporting project delivery by providing structured frameworks, tools and project support services.

Details of appointment:

Permanent full time, day worker position, working 76 hours per fortnight, commencing from as soon as possible. 

*notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary: $104,756 to $118,730 per annum. Our Employer 11.5% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022.

Benefits available to eligible candidates

• Professional development and accelerated pathways.
• Excellent leave benefits: 20 days annual leave (pro rata), 20 days personal leave (pro rata), and study assistance leave if eligible.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties:

Business Analyst - eHealth Band 6 (July 2023) CSU.docx

Business Analyst - eHealth Band 6 (July 2023) CSU.pdf

Applicat