Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

8:00 am - 4:00 pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 3800 Pharmacy

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Major Responsibilities:

• Responsible for designing future state workflow from a user perspective and delivering functional requirements; ensures that system design follows best practice design principles. 
• Coordinates and leads clinical content development and maintenance within clinical applications, including Epic. Works closely with the build team to ensure product functional design matches system capabilities and architecture. 
• Designs scalable and maintainable system solutions. Lead initiatives to optimize the system functionality and workflow processes using LEAN processes.
• Troubleshoots and works with the appropriate teams to develop resolution for issues that are identified.
• Maintains a process for periodic review of application content with updates to content as required by evidence and best practices and clinical requirements, with True North goals in mind.
• Designs, develops, and implements processes related to the clinical information systems and Electronic Health Record with minimal supervision. 
• Facilitates multidisciplinary team - physicians, nurses, pharmacists and other health care professionals to evaluate current state and develop future state design of applications by building consensus and using efficient decision-making processes. 
• Designs the system that is user-friendly and that the User Interface layer presents content, format and navigation in a logical, useful and efficient manner for clinical use adhering to procedures and policies of the organization. 
• Participates in hardware selection process to evaluate usability and ergonomics.
• Recommends innovative ideas, processes, and/or procedures for enhancements, additions, and modifications to improve existing systems.
• Functions as a subject matter expert and liaison between clinicians, business owners and build team to design solutions.
• Understands application requirements from clinical, quality, regulatory, and operational perspectives.
• Position is a key resource in evaluating errors, clinical result formats and process improvements for interfaced results and orders.
• Participates in design of data management to ensure availability of information for clinical, quality, regulatory, and operational needs.
• Responsible for project management activities of assigned projects related to the Electronic Medical Record seeing it the through the life cycle - planning, designing, development, testing, end user training, implementation support and adoption. 
• Develops process flow charts for department workflows and create detailed program specifications and flowcharts. 
• Utilizes project management methodologies to help lead system-wide clinical teams in developing and implementing standardized care transformation processes 
• Ensures that design connects evidence-based clinical literature and guidelines and promotes evidence-based practice.
• Ensures that design reduces unnecessary variation in care and care processes promoting standardization across the healthcare system.
• Monitors and reports on system implementation and track progress towards reaching goals and outcomes.