Workplace Solutions Support Coordinator

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

Under the direction of the Manager, the Workplace Solutions Support Coordinator is responsible for coordination and recordkeeping for programs such as, but not limited to, workers' authorizations/immigration, background checks, Record of Employment, and technology development.

ESSENTIAL DUTIES:

• Reasonable and predictable attendance is essential.
• Assist with background checks and motor vehicle reports.
• Communicate effectively, verbally and in writing.
• Conduct background checks, motor vehicle reports and drug/alcohol testing according to policy.
• Collaborate with Third Party Vendors to ensure information is distributed accurately.
• Maintain strict confidentiality with employee records and information.
• Ensure completed assignments meet deadlines and follow all regulatory, corporate, and departmental standards.
• Provide assistance to other Departments and Business Units, after coordinating with the Manager.
• Stay abreast of new and changing regulations, review and update any all materials and trainings.
• Provide accurate quality customer service and information for all inquiries via phone, fax, mail or e-mail.
• Perform additional duties as assigned.

EDUCATION/TRAINING REQUIREMENTS:

• High school or equivalent

EXPERIENCE: 

• 1-2 years

SKILLS/REQUIRED KNOWLEDGE/TOOLS:

• Must have excellent communication skills (written and verbal), logic, reasoning, and strong interpersonal skills.
• Must pay attention to detail and have the ability to listen. Must be proficient in accuracy of work performed.
• Must successfully implement time management skills with competing priorities.
• Must possess the aptitude to work in a computerized environment, using a variety of software packages such as MS Word, Excel, and Open Office.
• Must be able to multi-task and shift priorities as needed due to work demand. Interpret, implement, and maintain a program.

Tools/Machinery:

• Must be able to operate standard office machinery such as a single or multi-line telephone, Personal Computer (PC) and mainframe computer terminal, fax machine, photocopier and 10 key.
• Use of PC and telephone more than 50% daily.

CONTACTS:

• Frequent contact (written/verbal) with higher-level management to discuss sensitive situations.
• Daily contact with team members, supervisors and managers by telephone, electronic mail, fax, and in person to provide results and recommendations.

WORK ENVIRONMENT (CONDITIONS):

• Office environment, with or without accommodations.

CONFIDENTIALITY:

• This position regularly works with confidential data.

MENTAL REQUIREMENTS (with or without accommodations):

• Mental requirements include, but are not limited to, the ability to concentrate, cope with stress, adapt to and stay alert in a business environment.

PHYSICAL DEMANDS (with or without accommodations):

• The work is sedentary. Typically, the person may sit comfortably to do the work.
• There may be some walking; standing; bending; carrying of light items such as papers, books, small parts driving an automobile, etc.
• No special physical demands are required to perform the work.

U-Haul Offers: 

• Full Medical coverage 
• Prescription plans 
• Dental & Vision Plans 
• New indoor fitness gym 
• Gym Reimbursement Program 
• Registered Dietitian Program  
• Weight Watchers  
• Onsite medical clinic for you and your family 
• Career stability 
• Opportunities for advancement 
• Valuable on-the-job training 
• Tuition reimbursement program 
• Free online courses for personal and professional development at U-Haul University® 
• Business and travel insurance 
• You Matter Employee Assistance Program 
• Paid holidays, vacation, and sick days  
• Employee Stock Ownership Plan (ESOP) 
• 401(k) Savings Plan <