Director, Global Sales Enablement

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Visa’s Global Sales Enablement and Analytics Team (“GSEA”) is responsible for shaping the vision and executing the strategy for building transformational sales capabilities, including tools, materials, and insights to accelerate Visa’s sales and partnership efforts with merchants and enablers.  Our team will also partner closely with our sales teams to better understand their needs and develop enablement programs that will help them be more effective at positioning Visa’s value to clients and partners.

GSEA is part of the broader Global Merchant Sales & Acquiring ('GMS&A') organization. In this global team, you will work many cross-functional leaders and subject matter experts including Sales, Product Management, Marketing, Legal, and other teams across Visa.

The Director of Global Sales Enablement will have a primary role in the development, design, and deployment of enablement strategies and programs. These programs are designed to support various transformation initiatives, aiming to build GMS&A into a world-class B2B sales organization and enable our sales teams to achieve Visa’s aggressive revenue targets. This role is also crucial in supporting the sales teams as they sell Visa’s solutions, deliver growth, and diversify revenue into Value Added Services and New Flows. 

In this role, you will collaborate with regional and cross-functional teams to guide the successful creation and delivery of global programs. These are designed to support all members of GMS&A client-facing teams, including leaders. Among other responsibilities, this role will help ensure that GMS&A has a robust knowledge sharing and training framework in place. You will work alongside Visa University, and in collaboration with regional and business unit stakeholders, to design, develop, and maintain any bespoke GMS&A training. Additionally, you will work with various stakeholders to maintain and evolve the GMS&A knowledge sharing channel, aiming to close gaps in usability and content and drive utilization.

This person will lead and/or represent GMS&A in multifunctional initiatives, including those led by the central Global Sales Commercialization and Operations team (“GSCO”), that aim to increase sales performance and productivity. With a strong bias for action, this person should be a highly effective program manager with a track record of supporting sales programs and projects that have delivered tangible and measurable impact to sales pipeline, booking and revenue targets in fast-paced environments with demanding timelines.

The Director will be a seasoned professional with a passion for sales and sales enablement, with strategic thinking, and the ability drive execution in a fast-paced environment. With strong communication skills and the ability to work collaboratively with a positive can-do attitude.

Essential Functions:

• Develop and execute a training strategy to address global MS&A key learning needs including:
  • Engage with GSCO and Visa University to ensure the Global Sales Excellence training curriculum and plans are customized to address GMS&A’s unique needs and business objectives.
  • Work with Visa University, collaborating with regional and cross-functional stakeholders, to design, develop and maintain GMS&A bespoke global trainings to complement the Global Sales Excellence efforts.
  • Collaborate closely with GSEA’s Analytics team to develop awareness/ training programs for key sales tools, with the aim of boosting their usage globally.
• Drive initiatives to foster knowledge sharing and elevate thought leadership within GMS&A​ including:
  • Expand GMS&A content library through partnership with key global teams producing content and driving content sharing across GMS&A
  • Devise and rollout various mechanism to promote knowledge sharing culture within GMS&A
  • Empower GMS&A