People and Culture Generalist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

About the role:

The People and Culture Generalist is an essential member of the People and Culture team dedicated to providing exceptional quality and service to our employees. The People and Culture Generalist assists with general employee and applicant inquiries, and assists with a variety of employee events, housing, benefits administration and employee initiatives in addition to other administrative duties. 

What you will do:

- Assist with planning and executing employee events – Annual Party, Staff Appreciation Events, Service Awards, Onboarding, etc.  

-Maintain Recognition Program and maintain the suggestion box.   

-Create and publishes employee newsletter/communication documents.    

-Maintain and update bulletin boards in service area and Yammer for sharing company information.   

-Assist with recruitment from start to finish to include, job ads and postings, creating job requisitions, identifying qualified candidates, responding to candidates and resumes, setting up interviews and interviewing, creating job offers, background checks, E-Verify, scheduling first day, and new hire paperwork.    

-Informing managers of upcoming introductory review and ensuring on time completion.   

-Assists with benefits enrollment: New Hire, Open Enrollment, and Qualifying Events.   

-Share benefit updates with hotel team members – Medical, Dental, Vision, 401k, etc.   

-Manage HRIS (Workday) system and complete data entry accurately.    

-Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards  

-Maintain and update all computer records.   

-Assist with employee questions regarding employment, benefits, policies, etc.   

-Understands basic federal and state regulations.   

-Run monthly, quarterly and annual reports, including auditing.   

-Maintain confidentiality of information in the department including conversations, personal information and medical files.    

-Maintain a clean, neat and organized work area  

-Work harmoniously and professionally with co-workers and supervisors.    

-A self-starter, follow directions thoroughly, understand a guest's service needs, and require minimal supervision.   

-Represent the department in a professional and respectful manner and maintains an open-door policy.    

-Routinely meets deadlines and demonstrates the ability to multitask.   

-Demonstrates effectiveness in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.   

-Performs other duties as requested by management.  

What you bring:

-Minimum one year of related position with Four Seasons or other organization. 

-Able to maintain a high level of confidentiality and handle sensitive data and information      

-Proficient in all Microsoft programs to include but not limited to: PowerPoint, Word, Excel, Outlook.  

-Exceptional organizational skil