Solution Architect - Enterprise Networking and Security

Summary

Provides pre-sales technical engineering support to Account Executives and clients as an integral part of the full sales process. Focuses on technical solutions for mid-size and enterprise accounts and works closely with clients to determine how Logicalis solutions can best serve their needs.  Conducts in-depth assessments and functions as subject matter expert to design complex client solutions.

Essential Duties and Responsibilities

• Engages in opportunities as subject matter expert to design and scope complex solutions and components of Logicalis services.

• Conducts in-depth assessments, studies, and/or surveys to obtain data; analyzes data to advise and recommend multi-faceted solutions.

• Participates in client pre-sales calls around Logicalis services; works with Account Executives to develop client proposals.

• Qualifies, from technical perspective, new business opportunities or requirements within existing and prospective clients to ensure alignment with target markets, portfolio, and delivery and lifecycle services capabilities.

• Writes complex Statements of Work (SOWs) for Logicalis services.

• Drives sales process with focus on solution design phase.

• Develops knowledge of client’s environment to facilitate integration recommendations.

• Prepares and performs product demonstrations.

• Broadens engagements with enterprise clients by promoting, defining, and positioning Logicalis services from entire portfolio as appropriate to client requirements.

• Works with Sales/Project Management to define roadmaps and milestones for Project and Delivery teams.

• Provides technical direction to Sales Engineers and Solution Architects required to resolve very complex issues which ensure on-time delivery of client solutions.

• Provides consulting to Sales Engineers, Solution Architects and service delivery team members to ensure successful implementation of solutions.

• Defines and guides delivery of effective reporting and analytics.

• Communicates complex technical concepts to nontechnical audiences in proposals and in-person presentations.

• Provides consulting advice to client senior leadership, especially IT leadership.

• Provides product and/or solution training for Logicalis Sales teams and clients.

• Mentors Logicalis team members.

• Demonstrates outstanding communication and documentation skills.

• Works on several different complex client projects concurrently.

• Keeps abreast of latest solutions and services Logicalis offers.

• Establishes deep relationships with clients by demonstrating excellent listening skills.

• Builds credibility and trust by delivering what has been promised within established timeframes.

• Participates in regional and national events and regional team meetings.

• Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.

• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.

• Supports and conducts self in a manner consistent with customer service expectations.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below.  The requirements listed are representative of the knowledge, skills, and/or abilities required. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.

Education/Experience/Technical Requirements/Certifications

     Equivalent combination accepted.

Education

• Bachelor’s degree in computer science, business, management disciplines, or related field.

Experience / Technical Requirements

• 7 years in technical pre-sales role with experience in:

• Implementation planning, design and support of Cisco Networking and Cisco Security solutions

• Designing Cisco Data Center switching, routing and campus wireless solutions.

• Designing Cisco Security Solutions.

• Complementary skills of Other OEM (Palo Alto, Fortinet, Aruba, Ari