Trust & Safety Lead

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

As the Trust and Safety lead at Block you are a proactive security leader with strategic vision, detail-oriented with operational skills and dedicated to creating programs that protect the company’s employees, assets, and facilities. You will contribute excellent judgment and are committed to confidentiality. You work effectively within your team and cross-functionally to solve difficult, time-sensitive problems quickly. You and your team will help identify, evaluate, and monitor risks that could affect business operations, propose preventative measures, and provide leaders the information they need to make critical decisions whenever possible. You are adept at building relationships across organizations and are skilled at collaborating with cross-functional teams to create innovative strategies and develop programs that drive sustainable effectiveness.

You Will

• Lead Block’s Global Trust and Safety function by developing the strategy, standards, and maintaining ongoing operations of physical security programs to protect employees, assets, and facilities, ensuring compliance with safety regulations and standards across all regions of operation. 
• Lead and manage a global team of workplace and safety professionals, fostering growth and development, accountability, and a sense of belonging. Develop internal and external capabilities needed to drive excellence, customer satisfaction, and a high performance culture.
• Partner with cross-functional teams to develop and implement emergency response, crisis management, and disaster recovery plans.
• Monitor industry trends, emerging risks, and best practices and use those to continually improve Block’s safety programs, operations, and technology.
• Collaborate with internal stakeholders, including company senior leadership, HR, Business Technology, Finance, and Security to align the workplace and safety strategy with business objectives.
• Establish and lead working groups to understand security strategies, business roadmaps, and advise on mitigating risks and recommended actions.

You Have

• 8-12 years of experience in a physical security, or security management role with 5+ years in a direct people management role
• Proven success mentoring & managing global teams and overseeing a multi-disciplinary security team.
• Demonstrated ability to exercise sound judgment in high-stakes situations
• Strong understanding of security technologies, risk assessment methodologies, and emergency management procedures.
• Experience in vendor management and contract negotiation.
• Proficient in access control systems and security management software.
• Regular travel between global offices required.
• Excellent, interpersonal, technical and analytical skills required.
• Excellent written and oral communications skills required.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of