Associate Director, Clinical

Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. 

Who We Serve 

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.  

What We Offer 

• The compensation for this position can be up to $134,726.19 annually.  Compensation will vary based on qualifications, skills, experience, and geographic location.  The salary range may also vary if you reside in a different location than the location posted.  
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!   
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. 

JOB SUMMARY:

Scheduled Hours per Day: Monday-Friday 9am-5pm and must be available to work some weekends.

Program Type: Prevention
Population Served: 0-18

Works within the vision, mission, and philosophy of the agency. Under general supervision and ensures youth and families are served in line with agency and evidence based practices.  Assists the Director with implementing strategies to accomplish the agency annual priorities at the program level. Assists the Director with external systems interface. Assists the Director with the budget process. Directs and develops managers. Ensures that Clinical Program Managers are competent and have all tools necessary to lead teams. Leads quality improvement effort program-wide. Coordinates all supervision, trainings and coaching of program personnel, and volunteers. Provides administrative back up for the Director. Collaborates regarding agency-wide initiatives, annual priorities, and continuous quality improvement (CQI) efforts. Works with corporate departments to ensure collaboration with programs. Ensures that daily operations run smoothly, operating within compliance and safety policies and procedures.

RESPONSIBILITIES AND DUTIES

1. Develops and implements programs to include evidence based and continuous quality improvement (CQI) practices.

2. Direct oversight of the execution of the Lanterman Petris Short (LPS) regulations. This including consultation, training and follow up related to the execution of involuntary psychiatric holds in the context of California law.

3. Manages program(s) to meet contractual requirements and be fiscally viable  including meeting regularly with County Contract monitor and County MHSA Director to make necessary adjustments to program implementation for sustainability.

4. Coordinates crisis clinical program support and the clinical training of Crisis supervisors.

5. May respond to community-based crisis in the capacity of a supervisor to conduct field-based supervision, oversight, and risk management of potentially adverse incidents. 

6. Collaborates with local law enforcement and emergency medical services both remotely and in person. 

7. Functions as consultant in decision making related to the initiation of involuntary psychiatric holds. 

8. Supports programmatic training, including linking of training resources, exploring new training options for increased skills relating to Crisis work.

9. May be required to facilitate Crisis Response raining for new hires and annual recertification.

10. Provides community-based training including but not limited to crisis de-escalation strategies for law enforcement, school personnel and other community stakeholders.

11. Leads the quality improvement effort program wide, with particular emphasis on streamlining and increasing the efficiency of program procedures and processes (i.e. employee review process, salary planning, balancing staffing workloads, systems meetings, etc.).

12. Provides project and change management leadership as needed.

13. Assists the Director with programmatic tasks and projects as required (i.e. annual report and budget).

14. Provides managerial support, clinical b