Senior Compliance Manager, Fair Lending

About the role 

We are hiring for a Senior Compliance Manager on our Compliance team. As our Senior Compliance Manager, Fair Lending, you will focus on scaling our program and ensuring products, features, and services are delivered in a fair and responsible manner. This position will play a critical role in the product compliance journey by executing key deliverables and providing subject matter expertise related to regulatory requirements, industry practices, and bank partner expectations. You will work closely with Legal, Product, Engineering, Credit, Model Risk Management, Decision Science and Machine Learning teams to identify, assess, and mitigate fair lending risks across products, features, and services. 

The base salary offered for this role and level of experience will begin at $146,610.00 and up to $207,700.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.  

In this role, you can expect to

• Lead the maintenance, enhancement, and execution of the fair lending compliance program, including governance, policies and procedures, advisory frameworks, risk assessment, and testing
• Provide subject matter expertise on fair lending compliance and communicate regulatory expectations for fair lending matters throughout the product life-cycle across applicable products, features, and services
• Perform ongoing reviews of consumer complaints, marketing & advertising, loan documentation, and all applicable consumer-related forms for fair lending risks
• Evaluate proposed business changes, including new or modified products/services/models/policies/processes to ensure compliance with applicable fair lending-related laws and regulations
• Drive corrective actions taken to address fair lending issues, including assisting with the implementation of remediation, conducting follow-up reviews to determine the adequacy, and effectiveness of the action taken
• Develop and administer training and education on fair lending across the company as applicable
• Provide regular reporting to senior management, committees, and bank partners on the effectiveness of the fair lending compliance program, including key deliverables, issues, regarding the level and direction of fair lending risk, status of remediation efforts, and communicate emerging trends or issues

To thrive in this role, you have

• Bachelor's degree; an advanced degree is a plus
• 8+ years of professional experience in Compliance, Risk or Audit roles financial institutions consumer compliance experience
• Significant experience performing fair Lending risk assessment and reviews
• Experience as a Certified Regulatory Compliance Manager (CRCM) is preferred
• Strong knowledge of consumer protection regulations such as Equal Credit Opportunity Act, Truth in Lending, Fair Credit Reporting Act, and UDAAP
• Demonstrable working experience with technology solutions used to provide robust fair lending analysis (e.g., RiskExec, CRA Wiz, SAS, etc.)
• Excellent communicator across different audiences with the ability to adjust communication style as appropriate; ability to simplify complex topics and distill information down to essential points for a non-technical audience
• Strong organization, analytical, and planning skills; ability work in a fast-paced environment and manage multiple projects toward completion without compromising quality
• Strong ability to work with business partners to ensure alignment and positively impact change

A little about us

At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. 

We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to coll