Director, Design

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

 

Job Overview

The Director, Design leads the brand’s creative direction, managing all aspects of design including development, materials, silhouettes, and colors. They foster a community of visionary designers who think, dream, and create with intent. At Macy’s, the Director values original design and champions innovation and teamwork, influencing both the organization and external partners.

 

What You Will Do

The Art of Storytelling & Trend Integration:

• Identify and translate key trends, possess a keen eye for emerging trends across the fashion landscape, across footwear, accessories & RTW; and adeptly translate them into relevant design aesthetics for our brand.
• Lead trend and category research inclusive of retail market identifying key action points and new ideas, with awareness of micro as well as macro trends
• Ability to pinpoint cultural trends and how this affects the fashion industry. Source inspiration from runway as well as unique outlets (museums, vintage, tradeshows, etc.)
• Develop compelling narratives. Craft engaging stories around our footwear collections that resonate with our target audience and enhance brand connection.
• Infuse trend into core concepts. Strategically incorporate trend elements into both new designs and the evolution of core styles, ensuring relevance and freshness while maintaining brand DNA.
• Communicate trend direction by effectively articulating trend insights and design direction to cross-functional teams and vendor partners, ensuring a cohesive brand vision.
• Balance trend with brand aesthetics. Skillfully integrate trends while staying true to our brand's core identity and design principles.
• Connect emotionally through the art of storytelling. Utilize the power of storytelling to create emotional connections with our customers, highlighting the unique value and appeal of our footwear.
• Elevate storytelling through cross FOB connection. Drive seamless collaboration with RTW and Accessories Teams to maintain a cohesive and elevated brand aesthetic.
• Ability to operate on the pulse of Newness. Strong desire to identify trends and react so that our brands are relevant
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. 

 

Skills You Will Need

Creative Leadership & Vision – Proven ability to set and articulate a compelling seasonal fashion direction with a forward-thinking, customer-centric mindset that aligns with brand identity and business goals.

Trend Awareness & Cultural Insight – Deep understanding of macro and micro trends, with the ability to interpret cultural shifts and translate them into relevant, innovative product direction.

Design & Aesthetic Expertise – Strong sense of color, print, and silhouette; able to source inspiration from diverse outlets such as museums, vintage archives, trade shows, and global markets to drive original design.

Product Strategy & Commercial Acumen – Ability to develop assortments that balance aesthetic integrity with sales, margin, and turn goals; comfortable making in-season design changes based on performance data.

Software & Technical Proficiency – Proficient in Adobe Illustrator, Photoshop, Microsoft Office, Excel, and PLM systems; able to effectively execute and communicate design ideas digitally.

Color Sensitivity & Visual Differentiation – Strong color and print sensibility with the ability to view and differentiate across the full color spectrum, ensuring high standards in aesthetic execution.

Team Leadership & Development – Inspirational and adaptable leader who coaches and develops high-performing teams; fosters open communication, engagement, and growth opportunities.

Collaboration & Cross-Functional Alignment – Skilled in partnering with merchandising, sourcing, technical design, CAD, and Omni teams to ensure design alignment across all business functions.

Vendor & Partner Management