Student Services Specialist
University of North Texas SystemAbout the role
Title: Student Services Specialist
Employee Classification: Student Services Specialist
Campus: University of North Texas Health at Fort Worth
Division: HSC-Provost & Exec VP
SubDivision-Department: HSC-Divison of Student Affairs
Department: HSC-Division of Student Affairs-300300
Job Location: Fort Worth
Salary: Commensurate with experience with a minimum of $48,000 annually
FTE: 1.000000
Retirement Eligibility: TRS Eligible
About Us - Values Overview
Department Summary
The mission of the Division of Student Affairs is to create transformational experiences for all UNT Health students by providing tailored support and fostering holistic development. There are 8 functional units within the Division of Student Affairs: Center for Student Life, Career Readiness Center, Center for Academic Performance, Office of Care and Civility, Testing and Evaluation Services, International Services, Office for Disability Access, and Student Assistance Resource Center.
Position Overview
The Student Services Specialist will provide excellent customer service and support to UNT Health students. This position will assist in providing on-site operational support, planning events, development of programming, outreach efforts, and preparing and maintaining databases. This position fosters student success by ensuring services and resources are accessible and efficiently maintained and delivered.
Minimum Qualifications
Bachelor's degree and two (2) years of related experience; or equivalent combination of education and experience.
Knowledge, Skills and Abilities
- Exceptional customer service skills.
- Ability to maintain confidentiality of student records.
- Excellent verbal and written communication skills.
Preferred Qualifications
- Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
- Establish and maintain effective work relationships with students, faculty, staff and the public.
- Ability to work on multiple projects with varying deadlines in a high paced, time-sensitive environment.
- Work independently with minimal supervision.
- Communicate effectively through all modalities and professionally represent the department and UNT Health.
- Experience working with local resources and community partnerships.
Required License/Registration/Certifications
- Valid driver's license
Job Duties
- Provide on-site operational support for the UNT Health Student Food Pantry, including managing donations, volunteers, ordering, delivery and pick-ups, and ensuring the space is clean, organized and appropriately stocked.
- Provide on-site operational support for the UNT Health Professional Attire Clothing Closet,
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