Account Development Manager

Description

Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchFam at our facility in Plymouth. Come see why we are a three-time Star Tribune Top Workplaces award winner!

Merchology is in pursuit of an Account Development Manager (ADM) who is ready to help our company grow! If you are ready to join a dynamic company with a people-centric culture, Merchology could be right for you! An ADM is responsible for converting inbound sales leads into customers, qualifying potential strategic partnerships, gaining referrals within the sale cycle, and expanding relationships with customers ranging in size from small to extra large accounts. Following onboarding, an ADM will receive their established sales quota and begin taking on inbound sales.

PRIMARY RESPONSIBILITIES

A successful Merchology Account Development Manager will:

• Meet or exceed monthly quota and achieve year over year growth of assigned accounts and inbound accounts
• Successfully sell online ecommerce value to customers from new inbound customers
• Prospect and qualify customer leads and orders from new unmanaged accounts
• Utilize market research and referrals to discover new prospects
• Evaluate the potential for Master Service Agreements by researching customers’ internal process and agreements that competitors may have with our customers
• Manage sales pipeline in CRM and expand 2.5 times sales quota for assigned accounts and report on new business monthly
• Meet account performance objectives and customer expectations
• Conduct seamless handoffs with Project Managers
• Additional projects or duties as assigned by leadership

Requirements

REQUIRED QUALIFICATIONS

• Bachelor’s degree in related field (business, marketing, communications); experience considered in lieu of degree
• Demonstrated 1+ years experience in B2B sales, or 1+ years as a B2B Account Manager
• Candidate must demonstrate ability to quickly understand new customer needs and provide them with assistance, direction, and insights to convert their business
• Business acumen: Ability to influence decision makers and build relationships
• Computer skills and experience with CRM
• Multimedia skills to reach large groups, including phone, video and in-person presentations
• Engaging and effective business writing ability
• Strong relationship building skills

WHAT WE OFFER

In addition to an outstanding creative culture, great people, and interesting work, we have:

• Generous PTO (18 days per year)
• 7 company-paid holidays
• 40 hours of paid volunteer time
• 401k with match
• Company-paid life insurance
• Fun company-sponsored events
• Brand partner discounts
• Medical and dental insurance options, FSA, and HSA
• Employee Committees in Social Events, Wellness, DE&I and Giveback

LOCATION

• 3000 Niagara Lane North, Plymouth, MN 55447
• Remote hybrid role: Two at-home days and three onsite days, with Wednesday required.

INDUSTRY

• Business to Business E-commerce and Apparel

Merchology is an equal opportunity employer and Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email jobs@merchology.com for assistance.