About the Opportunity

Job Type: Permanent

Application Deadline: 04 October 2024

Title                 Assistant Manager

Department      Global Transitions

Location          Kingswood

Reports To      

Level                4

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Global Transitions team and feel like you’re part of something bigger.

Our clients come from all walks of life and so do we.  We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.

As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and  would  welcome  a  conversation  with  you  if  you  feel  you  might  benefit  from  any  reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

About the UK Business

Fidelity’s UK Retail & DC business manages or administers £70bn of customers’ assets.  The business supports the investment needs of more than one million UK customers across four channels: Personal Investing; Retail Funds; FundsNetwork and DC & Workplace.  Already a leading provider in the mutual funds, advised platform, direct-to-consumer and DC pensions markets, the business has ambitious growth plans.  By combining its distribution strengths with the investment expertise of the Fidelity group, the business is ideally positioned to fulfil its goal of becoming a leading UK provider of retirement solutions.

About Institutional Customer Services

The Institutional business accounts for almost 50% of FIL’s assets.  Institutional Customer Services is where all client servicing, administration and general operations takes place supporting more than 800 Institutional clients from the UK, Europe, Middle East, Japan and Australasia.

About your team

The primary purpose of the Global Transitions team is to ensure that new Fidelity Trust & Contract Pension Plans e.g. Stakeholder and Group Personal Pension Plans are established to agreed timescales and also deal with relevant on going corporate actions.

About your role

The Global Transition Assistant Manager should ensure that Transitions & corporate action projects meet Fidelity quality, efficiency and product definitions.

The Role is focused on providing support for a large project that Fidelity is currently going through to convert existing schemes already on our platform to Fidelity’s new default working lifestyle. There will also be the opportunity to be involved with all aspects of establishing DC Schemes within Fidelity for both investment only and full service relationships, from initial review and analysis of the DC product sold, undertaking a due diligence meeting with the clients, Asset data collation, to ongoing asset re-engineering and support.

The Global Transition Assistant Manager is responsible for all Fidelity services being delivered to the client during the Transition and will co-ordinate with the appropriate Fidelity departments to ensure services are delivered to the client in an agreed and timely manner e.g. legal, communications, administration and presentations.

They will identify any operational issues as they arise and make recommendations to Clients / Fidelity Management for any required changes. They will also be pro-active in determining any other needs or concerns of the client and Operations department and act on them accordingly.

During the Transition or Corporate Action phase the Global Transition Assistant Manager will:

•           Organise/Attend client/stakeholder meetings and update relevant documentation for the Project

•           Establish and maintain a project file including a project plan

•           Ensure client deliverables are identified and relevant funding strategies are designed

•           Execute designed strategies using internal procedures to fund client accounts

•           Liaise with all Fidelity departments, external market counterparties and fund providers when required

•           Provide reports to senior management and external par