Sr. UX Designer

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.  Our digital marketing crew, which includes our User Experience (UX) team, serves as the face of SailPoint.com, architecting & coordinating assets that fit together seamlessly to create a great experience from prospect journey to customer. We are seeking a passionate and collaborative Senior User Experience Designer to join our web UX team!

Our Sr. UXDs lead web-based projects through a collaborative process across digital marketing: Brand/Design, Development, SEO, CRO, Paid media, and Product. Responsible for crafting compelling solution-based experiences from initial concept through to market launch, the ideal candidate will possess the curiosity and empathy to thoroughly understand our persona and stakeholder needs, and the passion to enhance these experiences through evidence-based design decisions.

Through an extensive skillset and an intimate understanding of user-centered design (UCD), our UX team plays a pivotal role in shaping the future of SailPoint.com. The senior UXD position demands a keen awareness of current digital trends, the skillset to build solid UX strategies with targeted user journeys, a thorough understanding of content strategy, information architecture and taxonomy, marketing performance measurement, KPIs, and web traffic, and familiarity with the B2B marketing channel and the marketing content funnel.

The Senior User Experience Designer reports to the Director of Web Experience and is a 100% remote position.

What You’ll Do:

• As a strategic and process-level thinker, you lead the creation of our brand’s digital experiences by ideating and collaborating with our internal teams to create engaging end-to-end solutions.
• Lead discussions and brainstorms with marketing stakeholders around the globe to understand the purpose of and requirements around their website updates or content creation. Must have the experience to understand how these requirements fit into the larger experience strategy and what to do if they don’t.
• Collaborate with the full digital team to craft modern digital solutions through wireframes, prototypes and user flows.
• Create presentations to communicate your solutions to stakeholders using a data-backed design approach to deliver solid rationale for all decisions.
• Manage your web projects from concept to delivery, ensuring they stay true to their original intent, remain in scope, and stay on strategy.
• Use your passion for all aspects of design, including conceptual thinking, typography, motion, copy, imagery, and contextual storytelling, to create best-in-class experiences.
• Guide the implementation of digital projects by generating clear, detailed functional specifications.
• Mentor teammates, ensuring cohesion and collaboration within the team.
• Partner with our web project team to manage and continuously improve our component-based design system in Figma and its corresponding documentation.
• Partner with our CRO team on rapid conversion testing and iterations to maximize insights derived.

What You Have:

• UX/UI – A deep understanding of UCD, responsive design, and data-driven design principles; ability to provide rationale and supporting data for UX recommendations; a desire to lead the creation of digital experiences and customer journeys; a passion for representing the users (prospect & customer), and an intense curiosity about why people do what they do.
• Information architecture – The ability to map out complex information architectures through site maps, user flows, taxonomy, and other organizational diagrams linked to user needs. 
• Research skills—The capability to synthesize complex or diverse information from research, using intuition and experience to complement research data when creating digital marketing solutions.
• Problem-solving – Skills to identify and resolve problems in a pragmatic, timely manner; you work well in group problem-solving situations; use reason even when dealing with stress or emotional topics.
• Technical skills – The capability to assess your strengths and weaknesses, pursue training and career development paths that build knowledge and skills continuously, and share this expertise with teammates.
• People skills—You are a behavioralist who understands the importance of building relationships and trust within the team and throughout the larger