Senior Manager, Creative Operations

Who We Are:
Caraway is a home goods brand on a mission to craft well-designed, non-toxic kitchenware that thoughtfully raise the standards of what you cook with. We’re passionate about creating elevated products, free of chemicals, that are better for you, your family, and the world. We prioritize a holistic approach to the creation of Caraway products. We partner with ethical manufacturers where their employees are safe, paid fairly, given benefits, and work regulated hours. Our eco-friendly manufacturing process releases less CO2 into the environment than traditional non-stick coatings and we engage in sustainable packaging practices, free of single-use plastics and ship in packaging made from recycled materials. We pride ourselves on continuously striving to do and be better - for you and the planet - every step of the process. 

Since launching in November 2019, we’ve become one of the fastest growing digitally-native brands of the last decade and are now sold in retailers including Target, Bloomingdale’s, Crate & Barrel, Container Store, Costco, Zola, and many more.

We’ve amassed over 70,000+ five-star reviews from happy customers and hundreds of press hits from the likes of Vogue, Domino, Good Housekeeping, Food & Wine, Architectural Digest, PureWow, Fortune, CNN. 

Caraway is a fully-remote company filled with motivated and hardworking innovators and doers. We’re continually developing programs to support our distributed team to ensure a successful remote experience. If you’re looking to join a brand that folks love, read on and apply! 

THE OPPORTUNITY:
The Senior Manager, Creative Operations at Caraway will play a vital role in driving the creative process and ensuring the efficient delivery of all creative assets across multiple channels. As a key player within our Creative team, you will manage project workflows, drive timelines, and support resource allocation, ensuring that creative work aligns with our brand vision, strategy, and timelines. This role sits at the intersection of creativity and project management, connecting the dots between Creative, Marketing, Growth, Digital Product, and Retail teams, keeping  organization, process, and structure top-of-min in  a fast-paced, highly creative environment. You’ll lead the charge in optimizing our creative processes, from brief intake & conceptualization to final delivery, helping to streamline workflows, enhance cross-functional collaboration, and foster clear communication.

WHO YOU ARE:
You are a highly organized creative operations professional passionate about managing workflows, timelines, and processes in a dynamic, fast-paced environment. With experience in creative operations and project management, ideally within consumer goods or in-house creative teams, you have a sharp eye for detail and an understanding of the creative process from concept to final delivery. You balance operational efficiency with creative vision, ensuring projects are delivered on time and in alignment with brand strategy.

You thrive in cross-functional environments, acting as the bridge between Creative, Marketing, Digital Product, and Growth teams ensuring seamless communication and workflow alignment. Proactive and solution-oriented, you manage resources effectively, balancing team capacity while maintaining high-quality output.

Aligned with Caraway’s mission for non-toxic living and sustainability, you drive operational excellence, leveraging data to improve processes and build onboarding resources. With strong communication skills, you foster coll