Direct Support Professional

Posting number: 27-00384

Department: 400 Health & Human Services - State Operated Specialty Care

Job classification: Resident Treatment Worker

Posting type: Open

Categories: Human Services

Summary

Are you looking for a meaningful career where you can make a real difference every day? The Iowa Department of Health and Human Services (HHS), Division of State-Operated Specialty Care, is currently seeking Direct Support Professionals (DSP) to join the dedicated team at Woodward Resource Center (WRC).

No specific education or experience is required — just compassion, dedication, and a desire to support individuals in living their best, most independent lives. We’ll provide the training you need to be successful!  

This is hands-on, active engagement work.  As a DSP, you'll be physically present with individuals throughout their day, helping with personal care, daily routines, and using those moments to actively teach and reinforce skills that build toward each person's individual goals.  

What We Offer
• Full-time positions with shift differentials for 2nd and 3rd shift
• Growth and advancement opportunities
• Supportive, team-focused environment
• Meaningful work helping individuals live more independently

• Outstanding benefits from day 1 – see below for more details

What You’ll Do
• Support individuals with daily living and independence skills
• Promote person-centered goals through Individual Support Plans through daily routines, teaching and reinforcing skills

• Help individuals build and maintain skills like communication, taking care of themselves and coping with difficult moments

• Use de-escalation techniques to help individuals through moments of frustration or aggression
• Maintain a safe, respectful environment and follow established procedures
• Document services, progress and share updates with the team supporting each person

What We’re Looking For
• Compassionate, patient, dependable and calm individuals, even in difficult moments
• Resilience, strong communication and teamwork skills
• Commitment to dignity, respect, and high-quality care

• Willingness to create a warm, home-like environment for every individual
• Ability to work overtime as needed – paid at time and a half!

Applicants will be required to complete a background check to be considered for this position.

WRC provides a wide range of services, including ICF/IID residential care, supported community living, behavioral health, training, and more.  Learn more about WRC: https://hhs.iowa.gov/family-community/specialty-care-facilities/woodward-resource-center.

Benefits of Joining WRC

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth.

• Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
• Paid Time Off: Take time to recharge with paid time off, including vacation(96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
• Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
• Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
• Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount prog