At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic is seeking a Diabetes Clinical Educator (DCE) to provide individual or group training, diabetes education, and follow up for all patients on current Medtronic products and technologies. This individual will ensure optimum patient outcomes by training on an array of Medtronic diabetes products to ensure appropriate therapy settings and continuation of care. The DCE works closely with the Clinical Territory Manager under the direction of the District Clinical Manager and will provide training and education across multiple territories.

We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.

This is a field based position that will support our South Central District. This includes portions of Tennessee, Alabama, and Mississippi. The majority of daily travel would be in Birmingham. The role would also have 1-2 overnights a month to support areas outside of Birmingham. The expectation is to be in the field 4-5 days/week and remote work the other days of the week.

• Sets up and facilitates individual and group education, in-person and/or virtually on the portfolio of Medtronic’s diabetes products

• Facilitates webinars, conference calls, or other computer-based training offerings

• Provides ongoing patient educational support

• Proactively makes educationally focused outbound calls to patients at risk for therapy attrition with the overall goal of recapturing lost patients or directing them to an educational event

• Submits training documents that are accurate and legible within 48 hours of completing the training session

• Coordinates with territory teams on therapy changes, CareLink files, and other patient related topics so territory teams may follow up with HCP

• Plans group trainings in alignment with territory teams and district quarterly training goals

• Supports training events including location, set up, attendee invitations, facilitation, and follow up with patients after training events

• Proactively shares in the district and territory teams planning sessions

Must Have: Minimum Requirements

To be considered for this role, please ensure the minimum requirements are evident on your resume.

• Associate’s Degree and 2 years of clinical experience

OR

• Bachelor’s Degree and 0 years of clinical experience

AND

• A valid registered license in one or more of the following fields:

• Registered Nurse (RN)

• Registered Dietitian (RD)

• Physician Assistant (PA)

• Nurse Practitioner (NP)

• Pharmacist

Nice to Have

• Certified Pump Trainer or experience training customers on insulin pumps

• Certified Diabetes Educator (CDE) / Certified Diabetes Care And Education Specialist (CDCES)

• Bilingual (Spanish) is strongly preferred for some areas of the country

• Ability to work evenings, weekends, or on call periodically

• Comprehensive knowledge of the diabetes disease state and experience training/educating patients on Medtronic products and technologies

• Experience as a Certified Product Trainer for minimum of 1 year

• Experience with Zoom, Excel, Word, and PowerPoint

DIABETES BUSINESS DESCRIPTION:

The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. We’re committed to meeting people with diabetes where they are in their journey, always with an aim to make their lives easier. Our portfolio of innovative solutions are designed to provide customers greater freedom and better health, helping them achieve better glucose​ control, while spending less time managing their disease.

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Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of a