Director, Data Services

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

At Intuitive, our product data are the lifeblood of our business. They power the insights we surface to our various customers, our product development process, our service and quality systems, and our internal decision-making. We are seeking an experienced and visionary Director of Data Engineering and Data Services to lead and scale our product data initiatives. This role will be responsible for designing and implementing a robust data infrastructure: ingesting raw data from our physical and digital products and services, arranging and modeling the data, extracting metrics and aggregated values, and enabling seamless access to well-designed data products for digital products and various partners within Intuitive. This basic responsibility must be delivered within the context of a global company operating in dozens of regions of varying requirements, in the presence of shifting technical landscape and changing regulations, with imperfect capture and transmission of data from deployed systems, while under service-level agreements set by all stakeholders. The ideal candidate will have a deep technical background, strong leadership skills, and a proven ability to build world-class teams that deliver innovative, business-aligned data solutions.

Essential Job Duties

• Strategic Leadership
  • Define the vision, strategy, and roadmap for the data engineering and data services functions to support organizational objectives.
  • Collaborate with business leaders to align data initiatives with company goals.
  • Foster a culture of data-driven decision-making across teams.
• Team Management
  • Build, mentor, and manage a high-performing team of data engineers, architects, and data services professionals.
  • Establish best practices in data engineering, coding…operational excellence..
• Data Architecture & Infrastructure
  • Lead the design, implementation, and operationalization of scalable, secure, and reliable data pipelines, warehouses, and platforms.
  • Ensure data accessibility, accuracy, and consistency across the organization.
  • Oversee the implementation of cloud-based and service-based data solutions (e.g., AWS, Azure, GCP, Snowflake) to support data needs.
• Data Governance & Compliance
  • Contribute to and enforce data governance policies to ensure data privacy, security, and compliance with relevant regulations (e.g., GDPR, CCPA).
  • Partner with stakeholders to standardize data definitions, metrics, and processes.
• Innovation & Continuous Improvement
  • Stay ahead of emerging trends in data technologies, tools, and methodologies.
  • Identify opportunities to optimize data infrastructure and processes for cost-efficiency and performance.
  • Drive innovation in data analytics and supporting integrations (AI/ML, automation, etc.).
• Collaboration & Stakeholder Engagement
  • Work closely with product, IT, Data Analytics and A.I., and business teams to understand data requirements and deliver solutions.
  • Act as a thought leader, evangelizing data capabilities and driving cross-functional collaboration.

Qualifica