Sr Specialist, Employee Communications and Engagement, Global People Team

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you’ll do:

As a member of the Global Employee Communications and Engagement team, you’ll help us bring to life our goal to engage, inspire, and activate employees to live our purpose and values. You’ll have a keen focus on our HR programs as well at the Global People team. Everything moves quickly at a high-growth company, and we’re looking for someone who is comfortable working across the many facets of our team. This includes acting as a project manager for programs and initiatives as well as supporting our Global People team communications ecosystem. In a nutshell, you’ll support the communications for our HR organization.

How you’ll do it:

• Ecosystem – Let's start at the top... our Global People team communications channel strategy. You’ll learn and model the best practices we’ve created to keep communications centralized, simple, and engaging.
• Team operations and editorial calendar/support – You will help develop storytelling around the Global People team’s business priorities, our people, and programs while helping to drive engagement.
• Project management – You’ll make sure work flows seamlessly across the Global People Team as we execute milestone moments including Town Halls, Development Week, Ask Me Anything sessions, and other key events. Key teams like brand, production, and storytelling will look to you for all things process, procedure, and deadlines. You’ll also manage the strategy communications plan for our Talent Insights team (including our Employee Voice Survey).
• External social – You will help support and develop creative storytelling concepts for social content.
• External accolade programs – It’s important to us to honor the hard work that’s done throughout the year. The team will help identify and share our favorite projects and you’ll manage the communications.
• Innovation – In our ever-changing world, we know it’s more important than ever to innovate how we communicate. You’ll help us develop new approaches to engage our audience and keep them updated.
• Global People team alignment – Partner with others across the team to ensure alignment and impact to our People Pact and Global People team program communications.

If you’re hungry to build a career in employee and HR communications, this is a great opportunity to develop world-class communications skills with growth potential across the team and business.

Who you’ll work with:

Our team works with the executive leadership team (we call them the P4) and other partners across the company to deliver amazing experiences to our people. You’ll partner across the Global People team, Now Productions, Brand, and Executive Communications—just to name a few. Your day-to-day partners will be on the Global Communications and Engagement team. We’re laser-focused, yet flexible, and are always up for a new challenge.

Qualifications

Who you are:

You know how to create an engaging communications experience – whether it’s online, at an event, or hybrid in our new world of work. You love to get