Sales Manager

About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

As the Sales Manager for the European region, you will play a pivotal role in driving the success of FareHarbor by leading and inspiring a team of 6-8 Account Executives. Your primary focus will be on developing strategic sales initiatives, fostering strong client relationships, and achieving revenue targets. You will collaborate closely with cross-functional teams to ensure the seamless delivery of our online ticketing solutions to tour and activity operators across Europe. 

We are looking for someone who is competitive, persuasive, and proactive in their approach with both their team and clients.  This person is the key motivator for their team and should have an obsession with helping our Account Executives to target the best accounts. This individual should be highly curious and constantly seek out new opportunities to enhance their team’s success.

What you’ll do here:

• Lead, mentor, and manage a team of 6-8 Account Executives to exceed sales targets and drive revenue growth.
• Develop and execute a comprehensive sales strategy to penetrate the European market, identifying key opportunities for expansion.
• Foster and maintain relationships with key clients, industry partners, and stakeholders to enhance brand awareness and drive business development.
• Collaborate closely with commercial leadership, marketing, product, and customer support teams to align strategies, optimize sales processes, and enhance customer experiences.
• Generate and maintain accurate sales forecasts and reports, regularly updating senior management on team performance, market trends, and opportunities.
• Utilize sales analytics and reporting tools to monitor individual and team performance, identifying trends and areas for improvement.
• Analyze market data, customer feedback, and competitive intelligence to refine sales strategies and adapt to changing market dynamics.
• Collaborate with the management and enablement team to develop KPIs, dashboards, and reports that guide your team's efforts and demonstrate progress towards objectives.
• Incorporate quantitative and qualitative data into decision-making processes to optimize resource allocation and strategic planning.

In addition to driving sales success, as a Sales Manager at FareHarbor, you will play a critical role in shaping the future of our sales team. Your leadership will extend beyond achieving revenue targets and customer relationships. You will actively contribute to the development and growth of your team members by:

• Recruiting:
• Identifying and attracting top-tier sales