Commercial Sales Specialist

General Purpose & Essential Duties:

The Commercial Sales Specialist 1 sells alarm systems and other surveillance equipment to businesses/commercial entities to monitor security at a commercial level.  The Commercial Sales Specialist 1 is responsible for preparing proposals, running appointments and closing sales.

• Expert knowledge of products, services, pricing, methods, history, and reputation of Guardian Alarm
• Prospect for new business in addition to Guardian provided leads
• Speak as a security expert and representative of Guardian Alarm to such groups as business networking associations, civic, and fraternal organizations
• Work as assigned on Guardian sponsored exhibits to secure leads for new business
• Participate in Guardian sponsored sales training programs and meetings
• Determine customer desirability in view of ability to pay, potential trouble runs, etc.
• Conduct physical surveys of premises and identifies areas and means of protection
• Design protective systems in accordance with the needs of prospects, and price systems in accordance with established price lists
• Prepare and present sales presentations and proposals to prospect, identifying positive features and benefits of our products and services over those of competition
• Follow up on prospect and negotiate contract terms and clauses and prepare final contract for signature
• Process contracts, paperwork and other work orders and complete all sales documentation in accordance with approved and standardized procedures
• Perform a credit check approval prior to approval of contract
• Provide timely resolutions to any customer inquiries and/or issues
• Assist in collection of customer’s unpaid installation balance
• Manage all leads in database, updating as needed
• Coordinate sales activities with operations supervisors and assist them on installation and/or service questions regarding systems sold
• Keep abreast of standards and requirements set forth by regulatory bodies and of new equipment and services available within Guardian
• Follow-up with the customer after the installation to ensure the customers’ expectations have been met

Required Skills, Abilities, Education & Experience:

• Excellent verbal and written communication skills
• Excellent sales and negotiation skills
• Thorough understanding of products to be sold
• Organized with an attention to detail
• Proven ability to build and maintain relationships with clients
• Proficient with Microsoft Office Suite or related software
• Proficient with CRM software
• High school diploma or equivalent
• Some College or equivalent work experience preferred
• 3-5 years business to business sales experience required
• Security industry experience preferred