Administrative Assistant - ZR_24969_JOB

This is a remote position.

Schedule:

• Part-time (20 hours per week, 10am-2pm EST, Monday-Friday) with potential to transition to full-time
  

Client Timezone: EST

Client Overview

Join a rapidly growing drywall repair franchise that’s making a real difference in people’s homes after water damage and other repairs. This dynamic business has experienced impressive growth in just 3-4 months and is expanding to meet increasing customer demand. You’ll be working directly with the business owner in a fast-paced environment where your contributions will have immediate impact on the company’s success and customer satisfaction.

Job Description

This is an exciting opportunity to become the operational backbone of a thriving home repair business. You’ll serve as the primary point of contact for customers while supporting critical business functions including quote generation and lead management. As the business continues its rapid expansion, you’ll have the opportunity to grow with the company and potentially transition from part-time to full-time, making you an integral part of the team’s continued success story.

Responsibilities

• Serve as the professional voice of the company by answering incoming customer calls using Google Voice and OpenPhone systems
  
• Create accurate and competitive quotes using the company’s Excel-based quoting calculator system
  
• Manage and respond to high-quality leads from Angie’s List and Thumbtack platforms to drive business growth
  
• Input and organize customer data using Jobber software to maintain seamless operations
  
• Provide comprehensive administrative support to keep the business running smoothly
  
• Make strategic outbound calls on behalf of the business owner when needed
  
• Support business operations during peak field work hours, ensuring no opportunities are missed
  

Requirements

• Proficiency with Microsoft Excel, including online Excel platforms
  
• Excellent phone communication skills with a professional, customer-focused approach
  
• Strong ability to learn quickly and master new software systems (Jobber, lead generation platforms)
  
• Reliable high-speed internet connection for seamless remote work
  
• 2-3 years of administrative assistant experience demonstrating proven capabilities
  
• Availability to work 10am-2pm EST, Monday through Friday
  
• Self-motivated and able to work independently while maintaining high standards
  
• Detail-oriented with strong organizational skills to manage multiple tasks effectively
  

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job