Project Manager - Make Ready Design

Description

Project Manager - Make Ready Design

Location: Richmond, VA (Remote)

Are you an experienced Power Utility Project Manager? If you are open to joining a supportive, passionate team, we have an attractive opportunity for you!

Please note: This position can work fully remotely, but new hires will be required to come to our main office located in Perrysburg, OH, for an initial 2-week in-person paid orientation and training period.

Note to applicants: This is not an Information Technology (IT) position.

WHAT YOU CAN EXPECT TO DO AS A PROJECT MANAGER AT SIGMA:

Core Description: The Project Manager manages small to large-scale complex projects from project initiation to project close-out. Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure proper communication, accurate and on-time reporting, and management of the schedule. The Project Manager is also responsible for maintaining and growing their client(s) accounts.

Project Leadership:

• Serve as a mentor and coach to assistant project managers, offering guidance and support.

Project Planning:

• Establish, track, and control project cost, scope, schedule, and budget to deliver assigned projects in accordance with contractual agreement.
• Creation of Proposals. Lead kickoff meetings and discovery calls. Works with the Project Engineer on scope, schedule, and budget
• Plan, schedule, and execute all phases of projects or programs in accordance with project management processes, policies, guidelines, and corporate governance.
• Develop high-level project workflow and ensure project scopes and milestone dates for all assigned projects.
• Provide project cost forecasting over the life of the project or program.
• Collaborate with internal teams to ensure the successful delivery of products/services.

Project Monitoring and Reporting:

• Prepare project change orders and/or correction actions in collaboration with the client, Project Engineer(s), and Operations Manager
• Monitor and report on key metrics, customer satisfaction, and performance against objectives.
• Maintain accurate records of client interactions, agreements, and sales activities in the CRM system.

Project Closure:

• Ensure the orderly closure of projects, including finalizing all project activities, obtaining client acceptance, and conducting post-project evaluations.
• Document lessons learned and share best practices with the organization.

Budget Management:

• Develop and manage project budgets, tracking expenses and ensuring financial goals are met.
• Project invoicing.

Risk Management:

• Identify potential risks and issues that may impact project success and develop risk mitigation plans and contingency strategies. Monitor and manage risks throughout the project life cycle.

Communication:

• Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.
• Maintain clear and consistent communication with all project stakeholders. Provide regular project updates to management and team members.
• Lead project update calls and in-person meetings with external clients throughout the project life cycle.
• Monitor and manage expectations of communication between staff and external clients.

Customer/Client Relationship Management:

• Build and nurture client relationships, understanding their needs and business objectives.
• Build an understanding of the customer's organizational structure and decision-making process.
• Serve as a primary point of contact for assigned clients, addressing inquiries and providing exceptional service.
• Communicate effectively with clients to provide updates, gather feedback, and troubleshoot any issues.
• Proactively identify opportunities to upsell or cross-sell additional offerings to existing customers.
• Prepare and deliver presentations, proposals, and sales materials to clients as needed.
• Stay informed about industry trends and developments to provide value to clients.
• Contribute towards and execute on the strategic plan to target new business opportunities.
• Other duties as assigned.

Requirements

Education and