Sr. Project Manager | Marketing Creative Team

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world. 

We are currently only hiring in specific location in the United States. Locations, office requirements, and salary bands are outlined below. Please note that we do not offer relocation at this time.

JOB PURPOSE

Senior Project Managers are a centralized function within the Client Service org, designed to work in partnership with Account, Creative, Design, and Operations. Senior Project Managers play a critical role across highly complex creative and production-related projects for some of our top clients. This role requires organizational excellence, ability to work collaboratively with stakeholders across the entire business and communicate in a professional and effective way. 

Senior Project Managers are able to drive forward our operational excellence across cross-functional teams with a particular emphasis on more informed project planning, budgeting and scoping for projects, producing burn reports after the completion of each project, and better aligning our scopes to resource allocation. This role will be working very closely with Operations and Resource Management departments.

Senior Project Managers are able to anticipate the project next steps and map out the right deliverables and process to achieve the end result. Daily work integrates all siloed teams within the bigger picture and applies standardization across interdisciplinary teams. Senior Project Managers tackle all projects with client satisfaction and Project Management team goals in mind, contributing to a happy client and an efficient client services team. Senior Project Managers ensure the team is compliant and within scope of the signed contract. Senior Project Managers are focused and responsible for project output. 

Candidates must have experience managing teams and complex, high-volume social work streams for brands and be calm and controlled in high-pressure situations. Candidates must be a great multi-tasker with great written and oral communication skills.

The person in this role needs to be a team player with a solutions-oriented mindset and able to put forward viable solutions to improve DEPT’s project management practice. 

PROJECT MANAGEMENT 

• Responsible to developing approaches to projects and project plans as well as directing and evaluating project management processes 
• Responsible for establishing, maintaining, and executing on timelines 
• Responsible for partnering with Resource Management and Capacity Planning teams to resource effectively and efficiently to ensure proper resource utilization 
• Expected to have an understanding of each project’s status
• Expected to maintain an intimate knowledge of relevant client relationship and health
• Expected to able to collaborate on new client onboarding 

BUSINESS KNOWLEDGE AND COMPLIANCE

• Expected to have an understanding of scope management inclusive of how to track and manage, escalate scope pacing issues
• Ability to manage, monitor and reconcile client out-of-pocket funds
• Ability to identify inefficiencies with the team to Client Lead 
• Ability to develop accurate and fair cost estimates for projects
• Ability to engage in discussions about budget adjustments 
• Responsible for ensuring teams are operating effectively and efficiently towards clients goals while ensuring profitability on accounts

TEAM PARTICIPATION & LEADERSHIP

• Responsible for periodically reviewing team ways of working and identify opportunities for streamlining or improvement 
• Responsible for ensuring delivery of work is to the highest possible standard
• Ability to lead, line-manage, motivate and inspire a team
• Ability to effectively communicate distilled, concise and clear feedback, identifying actionable next steps
• Ability to set clear expectations
• Ability to draw conclusions and actionable insights from analysis
• Ability to make informed decisions quickly in response to client needs and unforeseen challenges
• Ability to