Senior Event Coordinator

Company

Federal Reserve Bank of Chicago

As the Senior Event Coordinator, you will be responsible for coordinating special events and Bank meetings and conferences. You will coordinate all logistics related to the functions and serve as the main point of contact to client and departments supporting execution of client requests and needs.

The level of work required is considered advanced and you must be able to work under minimal supervision. You may lead or direct the work of others and may have direct reports.

Your Responsibilities:

• Proactively work with clients to fully understand program and event needs
• Proactively plans and executes special events and bank meetings and conferences by organizing all logistics related to facility and space selection, room set-up, audio-visual and technology needs, coordination of food and beverage needs, and liaising with the food service provider, attendee arrival and flow process, hotel room blocks, ground transportation, and related activities, in accordance with departmental policies and procedures
• Provide accurate and timely information to all departments for planning and execution, and liaise with departments to ensure all details and last-minute changes are addressed; monitors room set ups to ensure accuracy of client requests
• Provides exceptional customer service throughout the event coordination process and in all interactions
• Assist management with a variety of duties, which may include, but are not limited to, supervising workflow and delegation of daily activities, coordinating off-site events, providing staff training and guidance, assisting with the department budget and monitoring expenses and other projects within the hospitality services department

Your Background:

• High School Diploma or equivalent experience
• Minimum 5 to 7 years of direct conference/event planning and client service work related experience, plus supervisory experience
• Exceptional client service skills
• Demonstrated critical thinking and decision-making abilities
• Strong interpersonal skills with high degree of professionalism
• Strong written and oral communication abilities
• Excellent organizational skills
• Ability to work independently and as part of a team
• Ability to understand the department, Bank and client budgetary and expense constraints 
• Must be flexible with demonstrated ability to work in a fast-paced environment, and be capable of managing multiple priorities
• Proficient PC skills with experience using MS Word, Excel, PowerPoint and Access Knowledge of audio/visual equipment
• Ability to negotiate contracts Position requires occasional morning coverage (early as 6:45a CST) or evening coverage (late as 5:45p CST) and require flexibility with work schedule to meet business needs including overtime, occasional evenings, and weekends
• Position requires extended periods of walking and standing

What We Offer:

• Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria
• A continuous learning environment with opportunities to gain new skills and grow your career.

Additional Requirements:

• This is a hybrid position requiring a minimum of two days per week in office.
• As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank’s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.
• This document indicates the general nature and level of work performed by employees within this position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. An employee's responsibilities, tasks, and duties might differ from those outlined in the job description, and other duties, as assigned, are a part of the job. The Federal Reserve Bank of Chicago reserves the right to modify the elements of this job description, as business needs require.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disab