Senior Manager, IT Business Partner – Commercial Systems

About CG Oncology, Inc.

Are you ready to make a difference in the world and become part of our patient-centered team that is focused on Attacking Bladder Cancer for a Better Tomorrow? At CG Oncology, we believe that by having exceptionally talented individuals on our team who share our passion and enjoy working together, we can truly achieve our Vision and Mission to benefit patients around the world.

Every day we are making significant advancements across our multiple pipelines and are growing rapidly to meet the needs of our patients who cannot afford to wait to benefit from our novel immunotherapies. Please review this job posting and our Values and if they resonate with you and are what you expect from your organization and team, then we would like to hear from you.

About the role

The Senior Manager, IT Business Partner – Commercial Systems is responsible for providing IT-owned support, administration, and business partnership for CG Oncology’s enterprise systems across the Commercial environment. This includes systems supporting Patient Access, Sales & Market Access, Communications & Patient Advocacy, Marketing, Business Analytics & Operations, Strategy & Business Operations and related Commercial business processes.

This role serves as the IT partner for assigned Commercial applications, with responsibility for system administration, access management, vendor coordination, issue resolution, release support, change control, system lifecycle documentation, and commercialization efforts. The position partners closely with commercial business system owners to ensure systems are identified, implemented, configured, maintained, secured, and supported in a compliant, scalable, and business-aligned manner.

This role operates under a clear separation of accountability between business and technology teams. Business Owners are responsible for defining requirements, aligning initiatives to business priorities, driving use‑case adoption, and partnering on end‑user enablement. Technology Owners (IT) are accountable for platform performance, user experience, security, architecture, integrations, onboarding, upgrades, and lifecycle management. This model ensures clarity of ownership, scalability, and effective partnership.

This role does not own front-end business process execution, operations, or functional data ownership. Those responsibilities remain with the applicable business system owners within each function. Reporting to the Senior Director, IT, this role supports a clear separation between functional business ownership and IT systems administration while helping CG Oncology build a scalable enterprise support model as the company advances toward commercialization.

Location: Remote

Essential Functions

• Enterprise Systems Support and Administration
• • Provide IT-owned support and administration for assigned Commercial enterprise systems across Patient Access, Market Access, Sales Operations, Sales, Communications & Patient Advocacy, Marketing, Business Analytics & Operations, Strategy & Business Operations and related Commercial business processes.
  • Provide sustainable operational support for Commercial systems such as CRM, data warehouse, EDI, Master Data Management, Alignment, Call Plans, IC, marketing technologies, …etc. Log, track, prioritize, and resolve system administration requests, incidents, and service tickets, ensuring timely resolution, appropriate escalation, adherence to defined SLAs, and ongoing ownership, maintenance, and operational excellence.
  • Act as a bridge across Commercial and enterprise data domains, partnering with Finance, Compliance, HR, and other functions to reinforce a single, governed, and scalable enterprise data foundation.
  • Leverage the existing data warehouse as a system of record, improve connectivity and data flow across platforms, and prevent the creation of parallel or fragmented data environments through standardization and integration discipline.
  • Manage back-end system administration activities, including user access, role assignments, permissions, workflows, configuration updates, support tickets, and system maintenance.
  • Serve as an IT point of contact for assigned Commercial applications, ensuring systems are supported in a compliant, secure, scalable, and business-aligned manner.
  • Support system availability, issue triage, troubleshooting, escalation, and resolution in partnership with vendors, IT, and functional business owners.
  • Accountable for o