Job Posting Title

Information Systems Network Management Specialist

Agency

308 STATE BUREAU OF INVESTIGATION

Supervisory Organization

State Bureau of Investigation

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Level I: $83,930.00
Level II: $88,127.00
Level III: $92,533.00

Job Description

This position is located in the IT Unit in the Information Services Division located in Oklahoma City, OK.

Remote Working will NOT be an option for this assignment.

Basic Purpose

Positions in this job family are assigned responsibilities involving the design, development, administration, installation, and maintenance of computer networks and operating systems. This includes services such as equipment installation, troubleshooting, client support, coordination of services, and procurement, billing and budgeting requirements.

Major Work Duties

• Build and Configure servers to meet set standards prior to ordering.

• Work with Vendors and Contractors on new server and storage solutions.

• Backup, restores for all servers.

• Storage Management (HP Nimble, Dell Powerstore, etc.).

• Maintenance of the AD as well as internal document sharing servers and the email system (latest version) as well as migrations from earlier to newer versions, configuration, and maintenance.

• Server Support for both physical and virtual machines which includes both hardware and software including installation, upgrades, patching, and migration.

• Research and stay current on the latest server technologies.

• Administer security access policies and controls for computerized data and resources where needed.

Typical Functions

The functions performed in this job family will vary by level, unit and organization, but may include the following:

• Plans, designs and coordinates computer networks or operating systems to provide support to agency operations.

• Performs professional and technical work in establishing and maintaining network services and systems; performs preventive maintenance; evaluates systems performance, responds to malfunctions and operating problems, and identifies and resolves causes.

• Confers with users to identify network requirements; coordinates with vendors, contractors, in-house technical staff or others to plan, design and implement new applications, modifications or improvements as needed; provides training and assistance to users in the operation and application of available systems.

• Conducts systems tests; implement engineering or software changes or enhancing systems performance.

• Develops information technology strategies, recommendations and plans for the procurement of new network technologies; conducts cost studies and participates in the preparation of budget work plans.

• Directs the procurement, storage and inventory of replacement and spare parts, software, and equipment; establishes and writes equipment specifications; coordinates with vendors or contractors for the purchase of supplies, equipment, or personnel services in accordance with the state purchasing laws.

• Recommends new and/or modifications to network standards. 

• Supervises lower-level staff.

Level Descriptor

• Level I: This is the basic level of this job family where incumbents perform entry level work in a training status to build their skills in installing and maintaining computer networks and can be considered technicians.  Incumbents are responsible for troubleshooting and providing support to end users, performs basic operational issues and problems and refer more complex issues and problems to higher-level staff. 

• Level II: This is the career level of this job family where incumbents are responsible for performing a full range of work in providing services and supporting network systems for an agency and referring complex issues and problems to higher-level staff. This includes understanding and using network designs from engineering to completing assignments.

• Level III: This is the specialist level of this job family where in