B2B Sales Assistant / Back Office Team Member (Part-Time/Full-Time, all genders)

About Us

We are a young and motivated team of 70+ people, working to revolutionize the world of airsoft sports from the middle of Vienna. Novritsch is developing outstanding products, working with manufacturers and suppliers worldwide, selling to over 80 countries, and operating internationally.

Our mission is to create airsoft products that people love. Products that don’t need any tinkering to make them work. Products that offer our customers nothing but a great experience. We are passionate about Airsoft and share the same love towards the sport and the equipment needed. To fulfill our mission, we need like-minded people.

To support our team, we're currently seeking a B2B Sales Assistant/Back Office Team Member (Part-Time/Full-Time).

Description

Ensuring exceptional customer support is vital to our success, and we are seeking an individual to strengthen our B2B sales/operations team by delivering dedicated support as outlined below:

• Responding to B2B sales inquiries via email and chat, addressing technical queries and providing comprehensive product information.
  
• Continuously improving the customer experience through personalized interactions and customized solutions.
  
• Investigating and resolving technical issues related to B2B sales, ensuring seamless transactions and client satisfaction.
  
• Assisting with back-office tasks, documentation, and order processing.
  
• Collaborating closely with internal teams to optimize processes, refine procedures, and ensure alignment with company objectives.

20 - 38.50 hours per week

Requirements

Requirements

• English (our company language is English)
• Any education and/or experience in sales is beneficial
• Stress Resistance: Maintain composure and performance under pressure in a high-paced sales environment
• Strong Communication Skills: Good verbal and writing skills, ability to work in a team
• Analytical Thinking: Analyze market trends, customer needs, and sales data to develop strategies.

Company offers

• Young, goal-oriented team
• International, friendly environment
• Fast-growing and stable organization
• Company lunch program
• Lots of opportunities to improve systems and shine
• Flexible working hours

You can expect a gross monthly salary of at least EUR 2.200,00 for the full-time position. The extent of any overpayment is contingent upon one's professional expertise and qualifications.