Jobs and Careers

Technical Field Service Manager

United Statesfull_timeVerifiedPosted 2 Apr 2026

💰 $140,000/yr($90,000/yr – $140,000/yr)

About the role

Job Title: Technical Field Service Manager
Job Location: Queens/Long Island, NY
Operating Company: Klima New York (KNY)
FLSA Status: Exempt
Salary Range: $90,000-$140,000

About:

Klima New York (KNY) - A member of the AIR Control Concepts family.

The Technical Field Service Manager is responsible for managing, organizing and supporting all service projects for Klima New York (KNY). This position will support KNY customers by providing inspecting, testing, adjusting, balancing heating, cooling, and ventilating systems in commercial and industrial buildings. This position has a strong emphasis on technical support during startup, commissioning and troubleshooting of VRF systems.

Check out our website: Commercial HVAC Solutions New York | Klima NY

Essential Duties and Responsibilities:

Strong operational understanding of commercial HVAC systems in particular LG VRF systems.
Performs all technical duties related to start up, commissioning and troubleshooting VRF systems
Ability to train customers and contractors on VRF system functions and operation.
Can work independently with scheduling and daily activities and manage team of field technicians.
Provide feedback to field technicians and customers as needed
Communicate and work together with sales engineers, service and controls to make sure projects are completed as designed.
Monitor progress and verify readiness for startup scheduling (Power/ vacuum/controls).
Responsible for startup coordination which includes system readiness confirmation, start-up scheduling, completion of start-up documents, warranty validation, and submission of documentation required for LG Warranty approval.
Works in a safe manner. Follows industry standard safety practices including knowledge of MSDS, OSHA, tool safety, equipment safety and ladder safety guidelines.
Properly operates and maintains Company Vehicle. Adheres to all company policies.
Performs standard Preventative Maintenance duties on all HVAC Equipment efficiently and without requiring supervision.
Troubleshoots and diagnoses problems, failed parts, etc. on all A/C equipment.
Has ability to solder, braze refrigerant lines, water lines, etc.
Has ability to read and interpret schematics and control circuits.
Properly completes required paperwork in an accurate and timely manner including work orders, startup reports, warranty reports & part orders.
Answers technical questions from service technicians.
Other duties as assigned.

Experience and Requirements:

Valid HVAC training certificate from program or trade school
5-7 years commercial HVAC experience, prior technical experience in LG VRF systems
3-4 years of management experience of HVAC field technicians
Experience using a vacuum pump and micron gauge
Experience using a refrigerant reclaim machine
Universal EPA Certification required
OSHA 10 preferred
TWIC (or in process of obtaining) preferred
Proficient in Outlook, Microsoft Word and Excel
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