Director, Retail NAM

Company Description

Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson.

“The Mountain Sport Company”, Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism. Salomon’s commitment to innovative design and passion for mountain sports created a vast range of revolutionary new concepts in bindings, boots, skis and apparel for both Alpine and Nordic skiing and brought innovative solutions to footwear, apparel and equipment for snowboarding, adventure racing, mountaineering, hiking, trail running, and many other sports.

Through performance driven design, Salomon delivers innovation and progression to mountain sports; converting new ideas into action and expanding the limits of possibility. Salomon’s heritage, culture, and commitment are tied together by one simple concept: the world’s leading mountain people creating the world’s leading mountain products. Salomon is responsibly committed towards the outdoor through its sustainable program. Diversity is one of Salomon’s five values, therefore we are committed to creating an inclusive environment for all.

Salomon is headquartered in Annecy, France.

Job Description

The Director, Retail Operations – NAM, plays a critical role in building the operational foundation for a rapidly growing retail organization. This leader will design, implement, and scale processes, systems, and tools that enable operational excellence across all stores.

The Director is responsible for developing, executing, and optimizing the overall Retail Long Range Business Planning & Strategy across the NAM Region, ensuring alignment with the company’s global vision and objectives. Reporting directly to the Salomon Retail Vice President, NAM, this role oversees all aspects of the retail business, including strategic execution, daily operations, and full Profit & Loss (P&L) accountability. The Director drives growth, profitability, and operational excellence while delivering a seamless customer experience and maintaining the brand’s positioning in the market.

ESSENTIAL DUTIES & RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily:

Strategic Leadership

• Develop and execute a comprehensive retail strategy aligned with global and regional objectives, focusing on growth, profitability, and brand equity.
• Design and implement scalable operating procedures, standards, and systems to support rapid growth (e.g., SOPs for retail stores).
• Contribute to the ongoing development of the global retail playbook, reporting structures, and processes—ensuring consistency while adapting for regional nuance.
• Serve as the central hub for field communications, streamlining store messaging, performance reporting, task management, project delivery, and feedback loops.
• Proactively identify risks and obstacles, adapting strategies in real time to ensure seamless store operations and sustained business performance.
• Partner cross-functionally to drive continuous improvement and innovation across retail operations and DTC initiatives

P&L and Financial Management

• Oversee full P&L responsibility for the NAM retail business, ensuring revenue growth, profitability, and cost optimization (SG&A).
• Set and manage store sales plans, including individual store budgets for bonus payouts.
• Analyze store KPIs and financial targets, implementing corrective actions to address deviations.
• Serve as the leader and “super-user” of Salomon’s reporting and technology platforms, providing training, support, and financial insights (Power BI, Tamigo, Cegic, Splus, Ariba, etc.).
• Partner with FP&A to build bottoms-up budget targets based on historical data and anticipated expenses, managing personnel costs, labor standards, and compliance.
• Lead retail operational audits and ensure compliance with SOX (Sarbanes-Oxley Act) and Loss Prevention strategies, developing procedures to protect company assets.

Retail Operations

• Oversee day-to-day retail operations, ensuring consistency, compliance, and alignment with brand standards.
• Provide strategic development and oversight of loss prevention and asset protection programs to minimize shrink and safeguard company resources.
• Support new store openings by developing operational readiness processes and managing project execution.
• Identify, implement, and optimize retail technologies and omni-channel services (e.g., BOPIS, endless aisle, ship-from-store).
• Lead the rollout and testing of new retail technology platforms in collaboration with global partners.
• Part