Production Supervisor (Design)

• Follows designated manager’s direction and ensures action items are carried out amongst direct reports.
•  Oversees the production flow and quality in assigned sub-department.
• Monitors key performance indicators in order to make calculated decisions and improvements as necessary within sub-department.
• Responsible for developing and establishing goals for assigned sub-department and staff.
•  Utilizes extensive technical knowledge to make decisions and accomplish department goals.
•  Mentors technician and quality control staff in order to meet performance expectations.
•  Ensures quality expectations and standard operating procedures are followed by working closely with quality control staff and technicians.
•  Ensures high productivity by problem solving and delegating turnaround time schedule.
•  Communicates with internal and external stakeholders in a prompt and professional manner.
•  Follows up on specific requests made by the doctors and ensures prescriptions and preferences are followed.
•  Hires, oversees, develops, reviews, and sets goals for department and staff.
•  Conducts performance evaluations, recognizes, and acknowledges positive and productive behavior, and provides constructive/corrective feedback for performance issues.
•  Assists, trains, guides, and supports team members in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies.
•  Ensures the team understands the performance standards of their department and has a clear understanding of their own individual performance.
•  Enforces adherence to company policies and procedures.
•  Handles employee relations matters including but not limited to performance management and enforcement of corrective or disciplinary actions. Partners and coordinates with Human Resources in a timely manner on all employee relations matters.
•  Performs other related duties and projects as business needs require at direction of management.

• High School Diploma or GED.
• Minimum of three (3) years in a dental background (dental technician or CDT) and at least two (2) years of team leadership or supervisory experience.

Pay Range: $24.00-$27.00/hr