Senior Revenue Operations Business Analyst

Company Description

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?

At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.

We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.

About Informa TechTarget

Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI.

With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.

Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:

• Trusted information that shapes the industry and informs investment
• Intelligence and advice that guides and influences strategy
• Advertising that grows reputation and establishes thought leadership
• Custom content that engages and prompts action
• Intent and demand generation that more precisely targets and converts

Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.

For more information, visit informatechtarget.com and follow us on LinkedIn

Job Description

This role can be based in our Washington DC, New York, NY or Boston, MA office.

The Senior Revenue Operations Business Analyst is a key member of the Revenue Analytics branch within the Revenue Operations organization. You will be responsible for designing and optimizing scalable sales reporting frameworks and KPI’s that drive predictable revenue & bookings growth. The ideal candidate blends advanced analytical expertise with business strategy acumen and cross-functional collaboration skills, turning data into insights and insights into action. 

In this role you will play a pivotal role in evolving how our go-to-market teams operate by taking the lead on existing analytical frameworks, introducing new frameworks, collaborating on process improvements, and influencing strategies across the organization. It will do that by delivering actionable insights and forecasts through data governance, reporting, and predictive analytics. 

Areas of responsibility

• Tool & Systems Strategy: Collaborate on the design and implementation of GTM tools (CRM, BI platforms, automation software) that enable rep productivity, accurate reporting, and data-driven decision-making.  

• Cross-Functional Partnership: Act as the connective tissue between Revenue Operations, Finance, Marketing, Customer Success and Product teams. Ensure strategy alignment, efficient handoffs, and clear data flows across systems. 

• Business Translation & Solution Design: Serve as the bridge between business and technical teams, translating strategic requirements into scalable systems and process enhancements. 

• Change Management & Adoption: Support user acceptance testing, documentation, and rollout support to ensure smooth adoption of analytics provided by our branch. 

• Process Optimization: Partner cross-functionally to scope, design, and implement Salesforce and related solutions across multiple tools and departments. 

Qualifications

• 5+ years of experience as a Business Analyst or similar role in Revenue Operations, Sales Operations, or Business Strategy. 

• Advanced proficiency in Excel/Google Sheets (pivot tables, lookups, macros) and BI platforms such as Tableau 

• Strong understanding of sales processes, pipeline management, and sales KPIs 

• Working knowledge of Salesforce (reporting, dashboards, data structures, and/or Flow automations) preferred; SQL or equivalent data query experi