Senior Operations Program Manager

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

 

About the team 

The Devices organization at Roku is responsible for hardware products and partnerships that lead to continued account acquisition. Our business is fast-paced, requiring the ability to work autonomously with minimal supervision in an ever-changing environment. The right mix of organizational and communication skills will be the key to success. Attention to detail and a proven ability to manage priorities are also essential. 
 

About the role 

Sr. Operations Program Manager (NPI OPM) launches products on time, with high quality and maximum customer availability. A successful OPM is a leader and facilitator; is dynamic, driven, organized and detail oriented; excels in program/ project management; communicates with ease at all levels; thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts. Lead within worldwide Roku Operations and collaborate with the core product development team and other functional organizations within Roku. 

 

What you will be doing 

• Leading Original Design Manufacturer (ODM) operations team in planning and executing development builds and new product ramps
• Drive ramp readiness with engineering, Operations, and ODM teams
• Plan capacity and lead factory CAPEX and OPEX budgets to support product manufacturing
• Handle component readiness to ensure part availability, qualit,y and cost
• Communicate requirements and schedules to facilitate technical readiness with supply chain teams
• Influence product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and flexibility while championing quality
• Leading all communications, upward and downward through the organization; raising key issues and options for resolution with executive teams

 

We're excited if you have 

• 7+ years of experience in program management working with CM/ODM/supplier
• Experience with consumer electronics manufacturing; computer or TV experience a big plus.
• Experience in manufacturing, process engineering, supply chain, and/or product development
• Ability to coordinate multiple projects simultaneously
• Ability to adapt quickly to new information and assess impact to programs
• Ability to lead through ambiguity and drive successful outcomes
• Comfortable in rapid development cycles with challenging goals
• Results oriented and attention to detail
• Strong interpersonal skills and ability to present to management
• Technical expertise and prior ODM management experience
• Mandarin and/or Spanish speaking ability a big plus

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Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

 

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplis