QA Analyst

BillingPlatform is an industry-leading, fast-growing SaaS company. Our decision to build a world-class revenue lifecycle management platform was driven by the belief that all industries face disruption with respect to how they monetize goods and services. Leveraging successful years of product development and customer feedback, and partnering with leading private equity partner Columbia Capital, we built the industry's most powerful, cloud-based revenue management platform able to automate the entire workflow from quote to cash (CPQ, mediation, billing, invoicing, revenue recognition, payment, and collections), providing enterprises a flexible and scalable platform to monetize the customer relationship using virtually any variable.

Three years in a row, we have placed on the Deloitte Tech Fast 500 as one of the fastest-growing companies. We are also members of the Inc. 5000 for two years in a row. We are recognized as a leader by industry analysts and the Fortune 500. Our values-based culture centers around collaboration, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of an incredible team focused on challenging the status quo and driving transformational value to customers.

Description

We are looking to hire a Quality Assurance Analyst to join our growing team. Someone keen to learn new practices, has a good understanding of SIT/UAT practices, is enthusiastic about analyzing complex computations and logic in a software application, and has the mindset to adapt to varying demands in delivering new features to a very competitive SaaS Industry. As an analyst, you will work in a team composed of Developers, Release Managers, DevOps product owners, and Scrum masters. You will be doing software development activities aligned to behavior driven development agile process and will be a part of creating and delivering amazing customer experiences through new features for billing, quote, and revenue management.

Responsibilities

• Responsible for testing all aspects of a given application to ensure application upgrades and patches are compatible and continue operation in the production environment
• Development of automated test scripts
• Executing component testing, system testing, integration testing, regression testing, performance testing, end-to-end testing, and user acceptance testing in accordance with agreed test cases and test plans
• Defect reporting and tracking – recording and follow up to resolution
• Assist with standardization of testing processes and methodologies, including making suggestions on improvements to test practices and efforts
• Develop an understanding of the nature of the business that the application under test supports
• Provide testing status updates on request
• Escalate non-defect related risks encountered during testing that may impact test progress
• Critically evaluate current processes and creatively suggest process improvement from the business user’s perspective
• Undertake any form of testing required, including functional, automated, security, performance system, integration, and regression
• Liaise with onshore project members, including developers, business analysts, senior managers, and business users
• Adapt the fundamentals of testing to fit the application under test
• Create test deliverables, including test plans, test strategies, test cases, test reports, and defect tracking procedures

Requirements

• At least 6 years of Quality Assurance experience

• A solid understanding of quality SDLC and Modern Test Methodologies focusing on testing web applications
• Knowledge of process improvement methodologies (ex., CMMI, ISO, ITIL, etc.) is an advantage
• Experience with automated testing tools and defect-tracking tools (ex., JIRA)
• Bachelor's degree or equivalent, preferably in Computer Science/IT/Business Management
• Experience working in an IT consulting organization or environment
• Good verbal and written English communication skills
• Experience with different project methodologies (Agile, waterfall, et al.)
• Experience in working in a global environment, delivering service to global clients
• Must be willing to travel and be amenable to changes in work shift/location, as needed, on a per project basis

Benefits

• Join one of the fastest-growing companies in the United States
• Discretionary and charitable time off program
• Ability to work fully remote

BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexu