We are building a team of trailblazers, who embody growth, impact, and excellence.

Job Description

At Pinnacle, our vision is to make the world reliable, one customer at a time.

What does Reliability mean to you? For Pinnacle, reliability means our customers can trust that their facilities operate when and how they are supposed to. With a focus on data, Pinnacle drives to increase safety, efficiency, and evolve facilities to an optimized state through reliability. Pinnacle serves a variety of Industries, including:
• Oil & Gas
• Food & Beverage
• Specialty & Petrochemical
• Pharmaceutical
• Mining
• Agriculture & Fertilizer
• Lumber
• Water & Wastewater
Rooted in exploration, we constantly seek innovative ways to enhance industrial reliability. By fostering team development and embracing growth, we deliver added value to customers, creating a lasting global impact. This commitment drives us to cultivate bold future leaders, continuously reshaping the understanding of reliability.

Innovation resides at the heart of our core values—excellence, impact, and growth—propelling us toward our vision.

Why Advance Your Career at Pinnacle?
Our people are our driving force, vital in realizing our goal of a more reliable world. We prioritize fostering professional growth, offering comprehensive onboarding, training, leadership programs, and continuous learning opportunities. At Pinnacle, you'll expand your horizons across disciplines, collaborating with diverse teams, and participating in the development of leading-edge solutions. Curiosity, engagement, and impact are celebrated traits here. We strive for excellence in everything and seek people who share this drive to join our team. Our collaborative work environment encourages employees to develop the tools and techniques that redefine what reliability means to the industry.

Job Summary
As a Solutions Architect, you are responsible for developing and deploying new solutions that have the highest impact to the customer and Pinnacle. The deliverable will be creating & deploying playbooks for Pinnacle’s operations team to utilize. You will work with a pod to ensure the services organization is adequately equipped to implement new service offerings, lessons are learned, and strategic deliverables are effectively delivering customers value.

Job Duties

• Work with Strategic Projects team members to successfully implement solutions to high value new customer problems and create playbooks to ensure operations can consistently and effectively solve the problem in the future.
• Capture, evaluate, and prioritize opportunities to create new playbooks and/or plays that are valuable to the operations organization
• Support the solutions organization to engage with customers to adequately communicate the methodology surrounding new service offerings, gain customer buy in, and deliver value to the customer. This may include building of sales materials, training, or customer facing sales support.
• Utilize quantitative methodologies to effectively solve high impact customer problems in a scalable manner.
• Recognize when a new skill is required to adequately solve a problem, rapidly learn the required skill, and communicate learnings to appropriate team members
• Travel domestically and internationally to customer sites when necessary
• Stay up-to-date on the latest data science, engineering, and software capabilities to influence and improve overall value provided by Pinnacle solutions
• Ensure playbooks use technology/tools that will create efficiencies within project teams
• Champion a value centric, data driven culture to project teams and customers
• Engage and collaborate with all appropriate business functions to ensure problems are well defined and solutions meet critical requirements.

Accountabilities/Results/Success for this role   

• Develop playbooks that allow for scalable execution & sale of new service offerings
• Develop technology base solutions allow for scalable execution & sale of new service offerings
• Empower service team members to own these solutions and the core concepts behind them
• Reinforce a data driven culture to our service team
• Guide service teams through upcoming pilot projects showcasing new solutions and technologies

Required Qualifications/Skills/Competencies

• 5+ years of reliability/implementation experience
• Proficiency in one or more of the following (preferably several)
  • PCMS
  • APM
  • SQL
  • Python
  • SAP
  • Maximo
  • PI
  • Power BI

• Ability to adequately communicate technica