Administrative Assistant (MRC)

Pay Range: $22.90 - $25.76/hr. | $47,632 - $53,585 annual compensation

Job Posting Closing on: Thursday, November 20, 2025 📅

Workdays & Hours: FLSA Nonexempt position. Monday – Friday 8am – 5pm. Hybrid on-site work model available upon successful completion of initial probation; staff are required to be on-site at least 2 days per week.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆

An Administrative Assistant (MRC) position is available with the City of Fort Worth’s IT Solutions (technology) department in the Strategic Planning Division.  The IT Solutions Department currently has 174 full-time employees along with approximately 10-15 staff augmentation contractors at any given time. This position will contribute to the City’s strategic goals, mission and vision by supporting the Executive Leadership team, scheduling meetings and creating agendas as needed; serving as the department’s primary Medical Records Custodian (MRC), Workers’ Compensation Coordinator (WCC), as secondary timekeeper, and back-up Human Resources Coordinator (HRC).

The MRC will assist employees with medical leave and accommodation requests related to the Family and Medical Leave Act (FMLA) and Americans with Disabilities Act (ADA) in collaboration with the City’s Leave Coordinator and third-party vendor. This position will also provide staff augmentation support, travel assistance for department employees to include process guidance, paperwork and related payments, as well as serve as secondary timekeeper, making corrections, running queries, and ensuring accuracy of submitted time each pay period in collaboration with the Department Payroll Coordinator (DPC).

Minimum Qualifications:

• Associate’s degree from an accredited college with major course work in Business Management, Public Administration, Business Administration or related field
• Four (4) years of responsible clerical and administrative experience
• Candidate selected for hire must pass a Criminal Background Check for CJIS

Preferred Qualifications:

• Prior experience in Human Resources areas in support of employees (i.e. medical leave requests, payroll, recruitment, travel, financial reports or accounting)
• Intermediate proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• In Excel – experience creating, updating and manipulating spreadsheets, building pivot tables, linking data to other spreadsheets, accessing data to provide counts, data and analysis
• In Outlook-experience in using email as a collaborative tool for communications.  Ability to view calendars for participants’ availability and the ability to schedule meetings with multiple team members.  Ability to craft messages across a diverse level of stakeholders
• In Word-ability to navigate and format Microsoft Word documents and templates (create, edit, format and print text based documents) for professional use to enhance productivity in an office environment. 
• Demonstrated ability to communicate effectively with all levels of an organization
• Advanced level of PeopleSoft (ERP) or similar human resources system experience and position management and processing personnel actions (ePAR)
• Knowledge of Visio software to update and maintain organizational charts as needed
• Proven customer service skills and experience with public contact

The Administrative Assistant’s job responsibilities include:

• Under supervision, provide support to the daily operations of the Department’s Human Resources Unit including medical leaves, recruitment, onboarding, out-processing, and payroll
• Provide administrative support to general employees, staff augmentation contractors and their vendors with a variety of tasks, including CJIS background checks, badges and access requests for new personnel
• Providing executive support to include calendar management, travel requests, and general administrative related tasks as needed
• Process travel-related requests and payments for department employees from initial authorization to final expense report
• Respond to requests for information from supervisory staff, employees, or vendors; conduct follow-up