BILLETING TECHNICIAN (PART-TIME)

Posting number: DMA-124-2026

Department: Gov-Department of Military Affairs

Job classification: UNCLASSIFIED

Posting type: Open

Categories: Customer Service, Hospitality and Tourism

Summary

ANNOUNCEMENT NO. 124 -2026                                                                         BENEFITS

OPENING DATE: July 22, 2026                                                   Accrue annual and sick leave at reduced rate.

CLOSING DATE: August 05, 2026                                            *Part-Time employment: is employment of

                                                                                                       No more than 20 hours per week, paid hourly. 

 *SALARY:                                                                                     No overtime allowed.

       MA-612 $16.06 - $22.91                                                        

*Salary indicates typical starting range.                                        

Level will be determined by qualifications. 

JOB TYPE: Unclassified* 

*Current Classified employees must give up their designation to accept this position. 

POSITION DESCRIPTION:

The Billeting Technician supports the daily operation of the Camp Beauregard lodging and billeting program. This position provides front desk, reservation, guest service, payment processing, room status tracking, housekeeping coordination, inventory support, and maintenance reporting functions. The position helps ensure lodging rooms and facilities remain clean, serviceable, properly accounted for, and available to support military personnel, official travelers, state employees, authorized guests, and mission-related lodging requirements. Receives, enters, updates, and manages lodging reservations through phone calls, walk-ins, online requests, and email inquiries. Reviews room availability, confirms guest information, assists with lodging questions, and provides customer service support to guests before, during, and after their stay. De-conflicts reservations to prevent overbooking and ensures room assignments are accurate and properly documented. Conducts guest check-in and check-out procedures in accordance with lodging procedures. Processes guest payments using approved payment methods and ensures correct room rates are applied, including official duty, IDT, AT, GSA per diem, unofficial, and other authorized rate categories as applicable. Maintains accurate records of transactions, room occupancy, and guest status. Prepares and prints daily housekeeping reports. Receives and inputs end-of-day housekeeping reports into the lodging reservation system to verify room status. Conducts or assists with quality control checks of rooms prior to guest occupancy to ensure cleanliness, readiness, and serviceability. Coordinates with housekeeping staff to identify rooms requiring cleaning, follow-up, or corrective action. Prepares billeting binders and guest information packets for after-hours arrivals. Receives and responds to after-hours calls regarding guest issues, room access, reservation concerns, or lodging-related problems. Ensures guest issues are documented and routed to the appropriate supervisor or support personnel when additional action is required. Identifies facility maintenance issues and submits work orders as needed. Places rooms out of service when maintenance deficiencies, safety concerns, or housekeeping issues prevent occupancy. Tracks open maintenance concerns, follows up on work orders, and updates lodging records to ensure room availability is accurate. Monitors lodging supplies, guest support items, and assigned inventory. Follows up on orders and supplies, checks inventory levels, and reports shortages or replacement needs to supervision. Maintains maintenance logs, reservation records, payment documentation, occupancy records, and onlon-linee tracking systems related to lodging operations. Performs other related duties as assigned in support of Camp Beauregard lodging operations, facility readiness, customer service, and mission support requirements.

POSITION QUALIFICATIONS: 
Possess knowledge of lodging, billeting, hotel front desk, or customer service operations. Ability to operate lodging reservation systems, payment systems, office equipment, and related tracking platforms. Ability to receive, enter, verify, and maintain accurate reservation, occupancy, payment, maintenance, and inventory records. Ability to apply correct room rates based on guest st