FLEX Senior Business Analyst – Resiliency and Recoverability

This is a temporary position.   

Supports the Resiliency & Recoverability Disaster Recovery (DR) Program by analyzing and mapping critical business transactions to underlying technologies, assessing resiliency posture, and identifying gaps in recovery capabilities. Collaborates with cross-functional teams to ensure preparedness for real disaster scenarios and recovery testing. Provides data-driven insights and reporting to support strategic decision-making and continuous improvement in DR planning and execution.

 

CANDIDATE PROFILE

 

Education and Experience

 

Required:

·        5+ years of experience in business analysis, IT operations, or disaster recovery

·        Bachelor’s degree or equivalent relevant experience/certifications

·        Experience with Agile methodologies (Scrum, Kanban, SAFe)

·        Strong analytical and documentation skills

·        Proficiency with Microsoft Office 365 and tools such as JIRA, Confluence

 

Preferred:

·        Experience with disaster recovery planning and testing

·        Familiarity with ITIL v4, PMP, or Agile certifications

·        Experience with infrastructure technologies (e.g., servers, networks, middleware)

·        Strong communication and stakeholder engagement skills

 

CORE WORK ACTIVITIES

 

Business Analysis and Process Mapping

 

·        Identify and decompose critical business transactions into underlying technology components

·        Collaborate with business and IT stakeholders to validate transaction flows and dependencies

·        Create and maintain end-to-end ecosystem diagrams and documentation

 

Resiliency Assessment and Gap Analysis

 

·        Review and assess RTO/RPO and recovery posture for applications and infrastructure

·        Conduct interviews and workshops with SMEs to validate recovery capabilities

·        Identify gaps, risks, and single points of failure in DR posture

·        Document findings and provide structured reports and recommendations

 

Project and Stakeholder Support

 

·        Support DR initiatives as a senior analyst and project contributor

·        Track project milestones, risks, and issues related to DR assessments

·        Liaise with vendors and internal teams to gather data and resolve blockers

·        Prepare and deliver executive-level presentations and reports

 

Reporting and Metrics

 

·        Develop and maintain DR metrics and dashboards

·        Provide bi-weekly progress updates and executive summaries

·        Support audit and compliance reporting related to DR readiness

 

MANAGEMENT COMPETENCIES

 

Leadership

·        Communication

·        Managing Change

·        Problem Solving and Decision Making

·        Professional Demeanor

Managing Execution

·        Strategy Execution

·        Driving for Results

·        Planning and Organizing

Building Relationships

·        Customer Relationships

·        Global Mindset

·        Strategic Partnerships

Learning and Applying Professional Expertise

·        Continuous Learning

·        Technical Acumen

·        IT Business Management

Basic Competencies

·        Basic Computer Skills

·        Mathematical Reasoning

·        Oral and Written Communication

·        Reading Comprehension

 

The pay range for this position is $40.81 to $69.62 per hour.                                                                                                                                                                      

Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limit