Senior Business Analyst

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

• Taskrabbit is a remote-first company with employees distributed across the US and EU
• 5 time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
• DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
• DataBird journal’s “ Best Places” Best Companies for Women, #4 2019 and #1 2020

 

You’ll love working here because:

• Taskrabbit is a remote-first company. We value flexibility and choice but also stay committed to regular in-person connection.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
• The Values. 
• Care Deeply. We take time to be present and partner with our team and communities. 
• Level Up. We navigate through ambiguity and go the extra mile.
• Be A Better Neighbor. We build a diverse and sustainable community and encourage all voices.
• Lead The Future Together. We value entrepreneurship and are inspired by action
• The diverse culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average
• The perks. Taskrabbit offers employee-paid health insurance, 401k match with immediate vesting, generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. 

 

About The Role:

The Business Intelligence team sits within the Strategy, Insights and Planning team and is responsible for providing company-wide business insights, while creating an environment of trusted resources that lead to better data-driven decisions. We focus on enterprise-level reporting and visualizations, analyze business performance, and drive strategic recommendations. We also empower our end-users to make informed business decisions by providing access to trusted and reliable data.

As a Senior Business Analyst, you will be responsible for driving insights across the Taskrabbit platform, from top of funnel lead generation through the conversion pipeline and retargeting and churn prevention. You’ll know how our clients are moving through our website and App, and how our brand and perception play a key role in our business performance. This team has cross-company collaboration, focuses on high-priority enterprise level business insights, and builds solutions that clearly articulate what is happening in the business. You will be an expert communicator, as we are a team of storytellers that our leadership relies on to improve business outcomes. 

Join us in transforming lives, one task at a time.

 

What You'll Work On:

• Transform data to deliver timely and reliable reporting and analytics that underlie key business decisions
• Collect and analyze large datasets from multiple platforms to synthesize actionable insights
• Effectively communicate your findings and recommendations to relevant stakeholders
• Discover patterns, insights, and opportunities to inform future business strategy, while evaluating current business performance
• Build dashboards and reports for relevant stakeholders through data visualization tools 
• Advocate for consistent tracking and attribution to accurately understand our business efforts
• Develop cross-functional relationships to champion data-driven decisions

Your Areas of Expertise:

• A BS/MS in economics, mathematics, statistics, or equivalent analytical experience
• 3-6 years using analytics to drive key business decisions across business intelligence, strategy and analytics, marketing, operations, finance
• Experience building data visualizations to inform business decisions (e.g., Looker, PowerBI, Tableau, etc.)
• Experience implementing and utilizing Web Analytic tools (Google Analytics, Adobe Analytic, etc.)
• Experience gathering, distilling, and providing requirements to technical engineering and data teams
• Excellent verbal, presentation, and written communication skills
• Experience in B2C marketing analytics, business analytics or consulting role
• Experience with SQL and large volumes of