Sr. Salesforce Product Owner

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

We are seeking a Sr. Salesforce Product Owner to join our innovative and agile focused team to help Salesforce users work smarter, not harder.

Overview

The Sr. Salesforce Product Owner is responsible for leading the strategic enhancement planning, enhancement execution, adoption improvements, and supporting Agile development process by building a collaborative relationship with business and technology partners. The Sr. Salesforce Product Owner role is part of the Salesforce Product Management team and supports a McKesson Pharmaceutical Solutions and Services (PSaS) team, Masters Pharmaceutical. Overall, responsibilities include proactively improving the Salesforce business processes and utilization by planning, measuring, analyzing, documenting, and testing while effectively communicating with business partners and technology delivery teams.

Key Responsibilities

Own Salesforce Business Processes

• Understand the Salesforce business processes related to the Masters team.

• Develop and maintain current state Salesforce process documents for each business process.

Lead Enhancement Strategy and Execution

• Lead requirement gathering planning sessions with business partners focused on improving Salesforce processes and functionality.

• Maintain on-going business roadmap enhancement plans and prioritization with segment leaders.

• Collaborate with the Sr. Salesforce Product Manager to prioritize enhancements.

• Identify enhancements to improve maturity level, user experience, and adoption for each segment function.

• Develop and manage project plans supporting enhancement development life cycle initiatives. (includes leading training, go-live, and communication planning by partnering with support teams)

Own Adoption Strategy

• Collaborate with business partners and Sr. Salesforce Product Manager to develop and track adoption metrics.

• Ensure Salesforce user experience is optimized and drives adoption.

• Drive quick win adoption improvement solutions by collaborating with training team and business partners.

• Partner with the Sr. Salesforce Product Manager to develop adoption strategies focused on improving efficient and effective product usage.

Support Agile Development

• Participate in Agile ceremonies such as Scrum planning meetings, daily standup meetings, backlog grooming sessions, and retrospective meetings.

• Collaborate and support the Agile delivery team utilizing Technology’s Agile framework to resolve defects and build enhancements.

• Translate business requirements (defects and enhancements) to the assigned Technology scrum team.

• Clearly define and document user stories requirements.

• Communicate requirements and value drivers during prioritization planning sessions.

• Perform user acceptance test planning and execution.

• Participate and support stakeholders through user acceptance test planning, execution, and ensure Salesforce configuration meets business requirements.

Minimum Requirement

Degree or equivalent and typically requires 7+ years of relevant experience.

Education