SAP NS2 Feature Delivery Intern

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

COMPANY DESCRIPTION

SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

 

This position requires access to customer data.  Must be a U.S. citizen; SAP NS2 does not offer Visa sponsorships for this role. All internals must have manager’s approval to transfer.

 

Position Overview

We are seeking a highly motivated and detail-oriented SaaS Cloud New Feature Delivery Intern to support our cloud delivery team in rolling out new features, products, and services within our SaaS cloud environment. This internship provides hands-on experience in cloud operations, feature deployment, release management, and cross-functional collaboration. The ideal candidate will gain exposure to the full feature delivery lifecycle, from initial assessment to implementation and post-release validation.
 

Key Responsibilities

• Assist in tracking and managing the rollout of new SaaS features across cloud environments.
• Work with engineering, product management, and operations teams to ensure smooth deployment of new features.
• Review and document implementation workflows, including pre-release testing and post-release monitoring.
• Support coordination efforts between development, security, and cloud operations teams.
• Monitor cloud environments for performance and stability post-feature deployment.
• Participate in the development and improvement of automation processes related to feature delivery.
• Analyze system logs, user feedback, and incident reports to contribute to feature performance evaluations.
• Assist in the creation of knowledge base articles and process documentation for new feature rollouts.
• Contribute to internal reporting on feature implementation status, risks, and impact.
   

Qualifications

• Currently pursuing a degree in Computer Science, Information Systems, Cloud Computing, or a related field.
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) and SaaS architectures.
• Basic knowledge of scripting or automation (Python, Bash, PowerShell, etc.)
• Understanding of DevOps principles and CI/CD pipelines.
• Strong analytical and problem-solving skills.
• Excellent communication and organizational abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Passion for cloud technology, SaaS environments, and continuous learning.
   

Preferred Qualifications

• Experience with IT service management tools such as ServiceNow, Ansible, and Kubernetes.
• Exposure to monitoring tools such as Dynatrace, Zabbix, and Nessus.
• Understanding of ITIL processes and release management best practices.
• Prior internship or project experience in cloud operations, feature deployment, or related areas.
   

What You’ll Gain

• Real-world experience in SaaS cloud feature delivery and deployment processes.
• Hands-on exposure to industry-leading cloud technologies and enterprise workflows.