Program Manager- Commercial Real Estate PMO

Company Description

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational projects covering the full spectrum of consultancy, project delivery and post-project operations. 

With offices located globally, you're never far away from our services. With over 22,000 specialists in more than 60 countries, we blend local knowledge with global insight to tackle challenges of any scale.   

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world. 

Job Description

Turner & Townsend is seeking an experienced construction Program Manager to join our Tampa Real Estate team to help oversee a commercial real estate construction program for our client. The ideal individual will be experienced in maintaining client relationships, stakeholder management, financial reporting, procurement and contracting, and successful program delivery.  

Responsibilities:

• Management Systems –(approach) Responsible for influencing the use of the defined process and procedures by the execution teams as part of their delivery approach at each phase of the program.
• Information management systems - Responsible for influencing the use of the agreed information management system by the execution teams as part of their delivery approach at each phase of the program.
• Responsible for gathering and recording of the execution and delivery scope requirements - documented in an overall program charter or execution plan.
• Responsible for documenting lean, established methods, processes and procedures are used for managing projects and programs throughout a life cycle, seeing them through to implementation
• Responsible to produce and maintain the overall program framework / playbook – the document is inclusive of the program execution plan and delivery methodology.
• Responsible for maintaining tools and templates aligned to the agreed program execution plan and delivery methodology.
• Responsible for analyzing program risk and opportunities trend and their respective cost and schedule impact. 
• Responsible for defining an overall approach to continuous improvements incorporating strategic objectives and alignment with defined benefits and targets.
• Support the development of program processes and systems that enable efficient data collection, management, and benchmarking.
• Ensure compliance to company compliance rules on all projects managed by third party Project Managers.
• Design and undertake training sessions and produce materials on new processes, changes and efficiencies.
• Prepare monthly and ad hoc reports on governance performance for a variety of audiences.
• Understanding, identifying, and developing cross-divisional ideas into value opportunities.
•  Commercial awareness including the ability to articulate business decisions within the wider context and market trends.
• Confident leading alone and working as part of a team, with ability to flex according to the needs of the program.
• Competent user of data management software (for example Excel) and systems for data cleansing, management, analytics, and quality assurance.
• Leadership experience in the conception, development and implementation of large programs would be beneficial.
• Flexible schedule to reflect the needs of the client.
• Demonstrate experience communicating and managing with multiple internal and external stakeholders such as design teams, client corporate real estate teams and contractors.
• Demonstrate the ability to successfully complete and present program reports to clients, and articulate progress, change, key risks, issues and critical factors in a concise manner.
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable. 

Qualifications

• Bachelor’s degree in construction management, engineering or field related to construction.
• Minimum 5 years of relevant Construction Program Management experience within the commercial real estate sector. 
• A thorough knowledge of Construction Program Management methods and best practices.
• Prior experience managing a Program Management Office (PMO) is required. 
• A thorough knowledge of forecasting, budgeting, planning, design, schedule and scope management.
• Have the technical skills to read, understand, and communicate contract requirements inc