About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

SHI, one of the world’s leading technology solution providers and America’s largest Minority and Women-owned Business Enterprise (MWBE), is looking for an experienced Senior Director/Vice President, Communications & Public Relations, responsible for shaping, articulating, and amplifying the company’s narrative across internal and external audiences. Sitting within the Marketing organization, this role ensures that the company’s story, its strategy, values, innovation, and customer impact are told clearly, consistently, and compellingly across internal communications, public relations, media relations, executive communications, and social media.

This senior leader will partner closely with executive leadership, brand, digital, and content teams to strengthen brand reputation, elevate leadership voices, and drive engagement through best-in-class storytelling.

Role Description

Communications Strategy & Storytelling

• Define and lead an enterprise-wide communications strategy rooted in powerful, consistent storytelling.

• Translate business strategy, innovation, and customer impact into clear narratives that resonate with employees, customers, partners, and media.

• Ensure alignment across internal and external messaging, tone, and voice.

Internal Communications

• Lead internal communications strategy to engage employees, reinforce culture, and support business transformation.

• Partner with executive leadership and HR to deliver clear, motivating communications during change, growth, and key milestones.

• Own internal channels, messaging cadence, and content standards to ensure clarity and relevance.

Public Relations & Media Relations

• Develop and execute proactive PR strategies that strengthen brand visibility, credibility, and thought leadership.

• Build and maintain strong relationships with media, industry analysts, and influencers.

• Shape media narratives, manage story pipelines, and guide spokesperson preparation.

Executive Communications

• Craft executive narratives, messaging, and content for internal forums, media engagements, speaking opportunities, and thought leadership.

• Ensure executive voices are authentic, aligned, and consistently positioned against company priorities.

• Prepare leaders for high-impact moments including press interviews, town halls, and public appearances.

Social Media & Digital Storytelling

• Lead the company’s social media strategy with a focus on storytelling, leadership visibility, and brand engagement.

• Oversee corporate and executive social presence to amplify key messages and narratives.

• Monitor engagement, sentiment, and performance to continuously optimize messaging and channel mix.

Reputation & Narrative Stewardship

• Act as guardian of the company’s brand narrative and reputation across all communications channels.

• Provide strategic guidance on sensitive or high-visibility messaging in partnership with executive leadership and legal when needed.

• Ensure message discipline, clarity, and consistency across the organization.

Team Leadership & Operations

• Build, lead, and mentor a high-performing communications and PR team.

• Manage agency relationships, budgets, and operational planning.

• Establish metrics to measure reach, engagement, sentiment, and narrative effectiveness.

Behaviors and Competencies

• Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.

• Strategic Think