Enterprise Skills Initiative Communications Manager

Technical skills training is the key to driving customer/partner success and AI growth. Do you want to be part of a team that is driving Microsoft’s worldwide technical skills enablement for Customers and Partners? As an Enterprise Skills Initiative Communications Manager in WW Learning, you will clarify and communicate business strategy to drive impact that maximizes the reach of Enterprise Skills Initiative (ESI) program.

The WW Learning (WWL) team is learner obsessed, and our mission is to build an enthusiastic learning culture based on industry-leading innovation and aligned for measurable business impact. Learning is a critical lever to accelerate Microsoft growth as a digital transformation leader, and to enable our customers, partners and our people to develop, achieve success, and thrive. We believe easily accessible learning is an essential part of a diverse and inclusive culture, and the core ingredient to helping people become their personal and professional selves.

If you are a collaborator, with a mind for business strategy, have previous program management experience, and a passion for clear and concise communication - especially in time of rapid change, we’d like to speak with you.

This is a once-in-a-lifetime opportunity to be a part of a team that defines our skilling offerings. This team will drive significant impact with our customers and partners and will also have high visibility internally. Your decisions and strategy will guide the direction of hundreds of Microsoft Training Program Managers, Technical Trainers, and Learning Partner representatives across the world as they execute Microsoft sponsored Skilling Plans designed to enable our customers to be successful with our cloud platform.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond

Responsibilities

• Develop and implement communication strategies to promote the ESI program to customers and partners and internal stakeholders
• Act as the internal spokesperson for ESI to relevant communities
• Collaborate with cross-functional teams to ensure planned and consistent messaging and branding across all communication channels.
• Drive strategy for internal changes and external adoption
• Create and manage content for the ESI program, including presentations, newsletters, and web presence
• Monitor and analyze the effectiveness of communication strategies and make data-driven recommendations for improvement.

Other

• Embody our Culture and Values

Qualifications

Required/Minimum Qualifications

• Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND/OR 5+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management o OR Master's Degree or equivalent AND/OR 3+ years experience in Learning and Development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management
  • OR equivalent experience.

• 5+ years of experience in communications, marketing, or a related field.

Additional or Preferred Qualifications

• Experience in developing and implementing change and communication strategies.
• Ability to work collaboratively with cross-functional teams.
• Knowledge of the Microsoft partner ecosystem is a plus.

Integrated Learning IC5 - The typical base pay range for this role across the U.S. is USD $115,000 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $146,200 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role u